Tulasi Medical Centre (Bennetts Castle Lane)

I've had consistently positive experiences with the clinic's personnel. On my recent visit for a blood test and to inquire about a prescription, I was impressed by the receptionist's assistance in..

Absolutely repulsive. I scheduled a consultation for 11:50, but wasn't seen until 12:20! Even worse, they prioritized patients with later appointment times before me. The front desk staff were..

I attempted to reach out to my local medical practice, but the experience left me utterly frustrated. Despite being the first in line, I endured an excruciating wait of over an hour just to have..

Unable to schedule a meeting or get a response for booking

I'm trying to schedule an online appointment, but the website seems completely non-functional. Every single time I attempt to book a slot, there are zero visible available times. It's like they're..

Terrible customer support with extremely slow phone response times

The employees at this establishment are incredibly courteous and accommodating, and they consistently provide prompt service without any issues whatsoever!

Thrilled about expanding their patient roster (likely driven by monetary gain), but securing a medical consultation is practically impossible. The process requires calling precisely at 8am and..

This establishment is so ineffective that it deserves to be closed permanently. The front desk staff are discourteous during phone interactions but marginally more pleasant face-to-face. Physicians..

For the past 27 years, I've been a patient at this medical practice, and although I don't frequent it often, I'm consistently impressed by the staff and GPs' helpfulness and willingness to go above..

It's an absolutely wonderful medical facility, from the welcoming reception staff to the exceptional Dr. Chowdhury who provided top-notch care. I've never encountered such a compassionate,..

I had my first visit to this medical practice for a general health check and routine smear, and I must say, I'm thoroughly impressed. The waiting time was minimal, which was a pleasant surprise...

The staff at the reception and the doctors are excellent and genuinely committed to providing care. However, there's one young, newly arrived physician named Catrina who was extremely discourteous..

I contacted the clinic at the early hour of 8 AM, only to be immediately placed as the 36th caller in line. After enduring a grueling 65-minute wait to reach the front of the queue, I was met with..

If I could rate this lower than zero, I would. Without fail, I dial precisely at their opening time of 8am, yet by 8:05am they claim to be completely reserved. The sole booking method is same-day..

Completely unacceptable. I wasted an excessive amount of time waiting on hold simply to modify my residential details. Then the representative seemed completely incapable of comprehending my..

I'd rate them zero stars if I could. When you call with an urgent matter at 8 AM, they can't provide urgent care until Monday. The receptionists are dismissive and act like they're medical experts...

Scheduling an appointment is extremely challenging, and the front desk staff seem disinterested in understanding patients' concerns. The medical facility appears poorly managed since its previous..

These folks absolutely merit zero rating - their service is completely unacceptable and the front desk staff demonstrate an incredibly discourteous attitude

Frustrating limitations like the inability to schedule appointments in advance detract from an otherwise decent medical practice. The policy of exclusively offering same-day appointments and..