JB

Jasmine B. 4 years ago • From Google

Rating

Bad

Frustrating Wait for Pediatric Appointment

The service here is absolutely terrible! When attempting to contact the medical office by phone, calls are frequently disconnected. I scheduled an appointment for my child, but the doctor never returned my call! I'm uncertain if the appointment was even confirmed, though the staff member did provide a time slot. I spent the entire day waiting. The receptionist is incredibly loud and disrespectful! She seems more interested in criticizing patients than addressing her own errors and enhancing the clinic's service. While the doctors are pleasant, the reception staff desperately need replacement - they behave as if they have unlimited authority to mistreat patients however they choose! It's truly heartbreaking! They receive payment for such unprofessional conduct, and it seems no one is holding them accountable!

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