RD

Richard D. 4 years ago • From Google

Rating

Average

Frustrating wait for test results and appointments

I've experienced some occasional bright spots, but overall, the service has been subpar. Scheduling an appointment is incredibly challenging. The online consultation system leaves much to be desired. I've been waiting 5 days now after submitting my message without any response. Additionally, I'm currently in limbo for over 8 weeks waiting for a test result. They initially had me complete the incorrect test, then misplaced the second sample, and now I've been waiting 15 days for the results of the third test.

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