AA

Anonymous A. 3 years ago • From Google

Rating

Bad

Frustrating wait times at my old family practice

I've been a patient at this medical practice since childhood, but the quality of service has steadily declined over time. The response times have become utterly ridiculous. Getting through on the phone is like threading a needle - miss the exact moment they open, and you're out of luck. I've spent nearly a week waiting for even a basic reply, which is completely unacceptable, especially when you're desperately needing a prescription refill. Trying to lodge a complaint seems futile; we all know it would make zero difference. The whole situation is incredibly frustrating and demonstrates a total lack of patient care.

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