Mere Lane Group Practice

My telehealth consultation with Dr. Mason was excellent. She was incredibly kind and provided great assistance during our call.

I've been a patient at merelane for several years, and I can confidently say the service has become completely unacceptable, with 99% of the problem stemming from the reception staff's terrible..

I genuinely despise this medical practice. In just four months, I've been on the verge of completely losing my composure during phone calls with two of the general practitioners. They completely..

Attempting to schedule a medical consultation is consistently frustrating, with no doctor slots ever seeming to be open, forcing me to repeatedly call back day after day. The front desk staff..

This medical facility is impeccably maintained and hygienic, with highly competent physicians and nursing personnel. The sole drawback is the reception team, who are remarkably discourteous and..

The staff's customer service was extremely unhelpful, and they showed a complete lack of communication skills or willingness to engage.

Dr. Baggus at Mere Lane provided outstanding treatment during my Auntie's recent visit. Her compassionate approach was truly remarkable. She dedicated her attention to my elderly relative, listening..

The front desk staff demonstrated a lack of professionalism and courtesy during our phone interaction, which detracted from the overall experience. A more considerate and polite approach would..

The reception staff are incredibly reluctant to schedule any appointments, and you're fortunate if they're feeling generous enough to book you in. Their demeanor is hostile and has essentially..

All our front desk staff are occupied, and you're stuck Waiting in line for more than an hour - what a ridiculous situation

Front desk staff were unprofessional and discourteous, creating an unwelcoming atmosphere from the moment I arrived.

I attended the medical clinic today for a diabetes consultation on behalf of my mother. The practice nurse, Rebecca Mashi, was exceptionally helpful and communicative while discussing my mum's..

Absolutely top-notch experience! Dr. Nikpar was incredibly supportive and addressed all my requirements flawlessly. Couldn't have asked for better assistance. Immense gratitude!

In my view, this so-called "Medical Practice" should be stripped of its designation due to their complete lack of compassion towards patients across every aspect of care. Getting an appointment with..

An absolute disaster of a general practitioner in Liverpool. They dismissed my tonsillitis as "viral" without proper treatment, and now I'm dealing with multiple subsequent health complications as a..

The waiting period is excessively drawn out. Regardless of your scheduled time or whether you're accompanying an infant, you're guaranteed to be stuck waiting. What purpose does the appointment..

Dr. Nikpour demonstrates an alarming lack of compassion and understanding when it comes to individuals struggling with mental health challenges, rendering him unsuitable to provide care for such..

Getting a hold of a live representative here is about as likely as having a direct conversation with the Almighty.

So I am waiting for an appointment that I will be paying for as it is for a medical examination. I was told last week I had to go in and fill out a form, which I duly did last Wednesday. Now all I..

The reception staff were incredibly unprofessional and unhelpful. Their attitude was dismissive and discourteous when addressing my inquiries and concerns, despite clear errors on their part. They..