MH

Muazzem H Sayemone year ago

Rating

Poor

  • Appointment

    Poor
  • Reception

    Poor
  • Cleanliness

    Average
  • Care

    Average
  • Respect

    Average
  • Seen On Time

    Average

Frustrating wait times for unavailable doctor

I contacted the clinic at the early hour of 8 AM, only to be immediately placed as the 36th caller in line. After enduring a grueling 65-minute wait to reach the front of the queue, I was met with an additional 15 minutes of ringing. How could this be? Having invested a total of 80 minutes of my valuable time, the receptionist finally answered, offering a mere "sorry" before informing me that no appointments remained for the day. Regrettably, this isn't an isolated incident; I've encountered this frustrating scenario on multiple occasions. The sole reason I'm awarding two stars instead of one is out of respect for the physicians themselves, who aren't directly responsible for this abysmal scheduling system.

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