TM

Tracy M. one year ago • From Google

Rating

Average

Frustrating wait times ruin an otherwise great practice

The medical practice itself is fantastic, and the physicians are incredibly compassionate, but scheduling an appointment with a specific doctor is an absolute nightmare! Previously, I was 26th in the queue, only to reach number 2 and get disconnected. Today, starting at 6th in line, I made it to the first position, and the phone has been ringing unanswered for 13 minutes, totaling 30 minutes of frustration! I've abandoned my attempts numerous times, but I desperately need to consult or even have a conversation with my doctor. It's clear they require additional support at the reception desk, as I've been struggling to secure an appointment with my physician for over four months without any success.

Other reviews for St Georges Medical Centre