CR

Clare R. one year ago • From Google

Rating

Bad

Frustrating wait to book with Kim's help

Throughout my entire life, I've been associated with Elm House surgery, which previously offered exceptional care. However, the Anima booking system is completely inadequate, making appointment scheduling an extremely challenging task. Patients are now forced to seek help from Urgent Care and A&E services instead. In my recent experience, I spent half an hour on hold until a compassionate receptionist named Kim finally assisted me in securing a referral.

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