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Farhad B. one year ago • From Google

Rating

Bad

Frustrating wait while friends get special treatment

Absolutely dreadful customer service. It's clear that the receptionist plays favorites, with rules seemingly applying only to those outside their personal circle. If you arrive seeking an appointment via app or phone, you're likely to be dismissed. Their availability is extremely limited, strictly between 8-8:30am. I wasted 25 minutes waiting while the receptionist casually chatted with a friend, and then miraculously found an appointment slot for her acquaintance - something they claimed was impossible for me moments earlier. When I requested an appointment, suddenly the system was "closed" with no recourse. The entire experience was infuriating, representing the most unprofessional medical practice I've ever encountered, with receptionists who show complete disregard for patients.

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