Victoria Mill Medical Practice

Outstanding medical professionals and front desk staff

On Monday, April 17th, 2023, I attended my initial new patient health screening since my previous visit on March 29th. During the consultation, I was greeted by Francesca, a compassionate nursing..

The general practitioner only conducts phone "consultations" (if you can call them that). Scheduling an appointment is impossible. Half the time, the front desk staff is discourteous and unhelpful...

Seriously? No available slots in July, and they suggest checking back next week for August? How ridiculous! Their scheduling system is completely unhelpful. The most sensible approach seems to be..

Completely unacceptable service. Attempting to schedule online yields zero results - no phone contact, no booking, they don't even request visual documentation of the problem (involving a young..

My wife and I have been patients at this medical practice for approximately three years, and our experiences have consistently been excellent. We receive routine blood tests for chronic conditions..

These medical professionals are absolutely terrible. As a patient facing serious health challenges, I'm unable to secure a medical consultation. I registered with this practice back in June, and..

On Monday, May 15th, 2023, I arrived at this medical practice early in the morning, before 8 AM, for my initial consultation. The receptionist, Suzanne, was incredibly helpful and skillfully..

It seems I'm destined to suffer based on the existing reviews. My sole desire is to receive appropriate treatment and hospital admission, yet I can only consult with a doctor on Wednesdays. A..

Visited this clinic yesterday and encountered an exceptional ENT specialist who was both welcoming and meticulous. After struggling for months and experiencing unhelpful consultations at Wythenshaw,..

The receptionist seems completely disinterested in doing her job. I attempted to contact them 13 times, and they consistently ignored my calls. When I finally got through after multiple attempts,..

It's a serene and picturesque location with plenty of parking and comfortable seating areas. The staff and physician were excellent and highly professional.

Absolutely appalling service - if there were a rating lower than zero, I'd choose it. The wait time for even a simple phone discussion has ballooned to an unbelievable two weeks!

Absolutely terrible, the worst I've encountered in this Great Britain.

The medical staff's interpersonal communication seriously needs improvement. Inquiring about anything feels intimidating and unwelcome. The physician's phone consultation is absurdly brief, and..

Utterly exasperating encounter, with every phone call bringing a new justification. Impossible to secure same-day consultations, then told to book ahead, only to be informed that advance slots are..

The medical staff here are significantly below par. I attempted to discuss my health concerns over the phone when an in-person consultation was clearly necessary. The doctors conducted minimal..

Unhelpful doctors. Steer clear.

I struggle with an intense phobia of needles, which makes blood draws extremely anxiety-inducing for me. I want to express my sincere gratitude to Francesca, the nurse who handled my blood work..

I recently changed to this medical practice. The nursing staff is pleasant, the front desk is adequate, and one of the doctors I consulted with is acceptable. However, two of the physicians are..