Lister House Surgery

I've been attempting to schedule a consultation for weeks, and it's nearly impossible to connect via telephone. Even when calling precisely at 8:00am, the line indicates high call volume, leaving..

I struggled to get medical help for my 5-year-old with a suspected urine infection. Day 1, I spent 56 minutes on hold without success, and a second attempt lasted 45 minutes. The next day, both my..

It's absolutely impossible to make contact. What a nightmare. Someone recovering from major surgery. For four consecutive mornings between 8 and 10 am, we attempted to reach them, but failed..

Scheduling an appointment with this medical practice is incredibly frustrating. Attempting to call during their specified contact hours leads to absolute futility. Any efforts to reach out via email..

I'm awarding a single star because of the utterly frustrating phone system that seems intentionally constructed to prevent patient communication. Callers are placed on hold and then abruptly cut..

I consulted my local doctor about numbness in my right leg. I was absent from work on Monday but couldn't secure an appointment until Thursday, which was incredibly annoying. I felt trapped in a..

Absolutely terrible at picking up or returning phone calls, completely unreliable communication.

absolute garbage, what's the purpose anymore when you dial precisely at 8am and the phone line is jammed despite that being the designated start time, and scheduling an appointment is practically..

A rather unhygienic establishment. Primarily because visitors from abroad seem unfamiliar with handkerchiefs or hand sanitizer. They simply appear clueless about basic cleanliness.

Scheduling an appointment here is a futile endeavor. I squandered an entire hour waiting on hold, only to be informed that all slots for the day have been filled.

Terrible healthcare facility in Derby with subpar medical services and poor patient care.

Over the past three months, we experienced a challenging health situation with our son who was battling pneumonia and flu. Initially, the hospital discharged him despite suffering a fainting injury,..

Just had my procedure done and it's absolutely life-changing... but their scheduling is a complete nightmare. Getting an appointment feels like fighting an uphill battle, and I'm not even..

Absolutely dreadful experience with this medical practice! Getting a doctor's appointment has become an insurmountable challenge, no matter how many times I've tried calling over the past several..

I typically appreciate NHS services and the medical staff, but today's experience was utterly unacceptable due to the receptionist's behavior. This particular Asian lady was incredibly rude. When..

My father has been compelled to schedule his medical consultations at the Normanton location due to the Chellaston branch's poor facilities. Although the physicians themselves are excellent, I..

Bad Phone System!!! Every single time I call, the line is busy and they never answer. They need to hire some receptionists who can actually inform callers that it's fully booked and direct them to..

Every time I ring, the line is engaged, and I always ask for a callback instead of waiting on hold. Yet, whenever someone attempts to return my call, it's an incredibly brief conversation before..

The medical professionals here are competent, but scheduling an appointment is incredibly challenging. It's disheartening that patients can no longer secure a consultation within a reasonable..

Quality has nosedived, eager to contact you for profitable check-ups and shots, but completely unavailable when real help is required