Riverside Surgery

I've always found it easy to schedule appointments for both my kids and myself. The staff there are incredibly friendly and welcoming :)

Every time I ring up to check on my medication, it's the same old story. Predictably, my prescription isn't prepared. The woman behind the counter is unbearably pompous, clueless, and maintains her..

I endured an excessive wait exceeding sixty minutes for a consultation with a pharmacist who ultimately proved unable to prescribe medication without first consulting a general practitioner. The..

Navigating their appointment scheduling, prescription management, and test result follow-up is an absolute nightmare. You rarely get to continue with the same physician, which forces you to..

The medical professionals themselves are typically competent, but the practice is severely undermined by its absolutely atrocious front desk personnel. From the bespectacled, rotund receptionist..

Having recently relocated to this neighborhood, we initially felt apprehensive after encountering some critical online feedback about this medical practice. Nonetheless, I can genuinely affirm that..

Completely unacceptable that they scheduled an asthma check-up and then couldn't be bothered to contact me. Utterly ineffective and disappointing service.

The front desk staff consistently demonstrate warmth and professionalism, and the same can be said for the healthcare professional who attended to me during my recent visit.

Trying to book a doctor's appointment is becoming impossible for working individuals. The morning phone lines at 8:30 are a nightmare, and by the time you can actually make a call, all available..

Exceptional medical professionals and select administrative personnel are top-notch, though the reception staff seem to have an inflated sense of self-importance.

Getting an appointment with your personal doctor has become challenging. Now, you must first explain your symptoms to the receptionist, who will relay the information to the GP. The doctor then..

The service here is completely unsatisfactory and falls far short of my expectations.

Having relocated from North Gloucestershire and compared various GP practices in Warwickshire and Gloucestershire, I am thoroughly impressed with this medical center. The reception team was..

I rarely reach out to the medical practice, but whenever I do, the reception team consistently demonstrates politeness and professionalism. Their role is undeniably demanding and intense, and they..

Arrived smoothly. Chairs were pleasant and supportive. Minimal waiting time, with patients called in sequence for their Covid Summer Booster shot. The entire procedure was streamlined and rapid.

Excellent customer support. Navigated the challenges of the Covid crisis effectively. Staff consistently maintained a welcoming and supportive attitude.

System's completely useless, and you can never communicate with your personal physician. The receptionists are incredibly discourteous, and the on-duty doctors seem incompetent. To be fair, the..

I've never encountered a GP practice as exceptional as this one. Their service is incredibly streamlined, professional, and delivered with genuine warmth and friendliness.

I am deeply grateful to the entire team at Riverside for the exceptional care and compassionate support I've experienced during my five-week recovery after a fall that resulted in numerous..

I consistently experience top-tier care from my local medical practice. Every interaction, from initial contact onwards, has been exceptional. The front office staff are outstanding, the doctors are..