MH

Mo- H. 5 years ago • From Google

Rating

Bad

Frustrating week of medication runaround

I encountered significant difficulties scheduling an appointment via telephone, ultimately resorting to submitting an e-consultation form last Thursday. Only on Monday did I receive a call from a physician apparently working remotely. I was instructed to collect a prescription from the pharmacy on Tuesday, but it was not available. A repeat attempt on Wednesday yielded identical results. The pharmacist suggested I inquire at the medical practice, where I was met by an unhelpful and dismissive receptionist who persistently insisted the prescription was not ready. Consequently, the earliest possible date for obtaining my medication is Thursday, a full week after my initial contact.

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