LB

L B. one year ago • From Google

Rating

Excellent

Fryern surgery provides exceptional care and compassion

Don't be discouraged by the negative feedback about Fryern Surgery. Throughout my 14-year experience as a patient, whenever I've had concerns, I've directly approached the Practice Manager, who has always addressed them promptly and professionally. It's unfair to publicly criticize a doctor online without first giving the surgery a chance to investigate. Forming an opinion based on a single encounter is unreasonable, and we're only hearing one perspective. Publicly naming a doctor in such a manner is inappropriate and potentially harmful. Fryern Surgery has consistently provided exceptional care for my family. We've always been able to secure urgent appointments when needed, and the entire team - from receptionists to nurses - demonstrates outstanding interpersonal skills and professionalism. My family and I have consulted Dr McKenna numerous times over the past 14 years, and she has consistently been respectful, cheerful, kind, and compassionate. During a serious illness, she even made a home visit. Her unwavering support and care have been crucial to my family's well-being, and we will always be deeply appreciative. The practice is home to numerous genuinely compassionate doctors, and I wholeheartedly recommend Fryern Surgery.

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