Fir Park Medical Centre

Forced to select the lowest rating since zero isn't an option. Fortunately, I'm not a patient here, but my parents are stuck dealing with this nightmare. Looking for a medical practice with..

The appointments system is on-line. They say it is compulsory with no other way to make an appointment but that is a lie. That is their choice. Had to fill in the on-line form today. What a chore..

Dialed repeatedly from 7:58 to 8:30 AM for three consecutive mornings, following guidance from 111. Made well over 100 attempts each morning, with no response for the first two days. On the third..

Haven’t actually seen a doctor in over 3 years, everything is dealt with by the shouty nurse. 15 mins, only talk about what you have come for. So rude. Sent to Boots pharmacy for diagnosis,..

The updated scheduling platform is incredibly convenient for professionals. I submitted my appointment request early this morning and received a prompt follow-up call shortly after. The medical..

Steer clear of signing up. Appalling customer service with extremely discourteous administrative personnel who display zero empathy. STAY AWAY STAY AWAY STAY AWAY

What an awful medical practice. Utterly dreadful, unprofessional front desk staff who are extremely patronizing, dense, and discourteous. I attempted to schedule an appointment for my elderly,..

This medical practice harbors the most disregarding physicians I've encountered. They completely disregard patient concerns, attempting to rationalize or suggest you're exaggerating, and are..

The front desk staff clearly lacks the interpersonal skills required for a customer-facing role, particularly in healthcare. I was greeted with dismissive statements like 'this can't be resolved'..

Scheduling an appointment here is a nightmare! They consistently redirect patients to walk-in services, where you're forced to wait around three-quarters of an hour! The reception area lacks any..

Securing an appointment seems impossible. Their standard response is to direct you to the walk-in centre. During a callback regarding my panic attack, the nurse displayed complete indifference. She..

The reception staff treat you as if you're an inconvenience, and when delivering results, they appear completely clueless, merely reciting information directly from their computer screen. It's an..

Securing a medical consultation here is an exercise in pure frustration. I've just wasted an entire hour listening to busy signals and then languishing in a phone queue starting at position 10...

This surgery is appalling. I sent an email and received an automated acknowledgment. When no reply came, I phoned and the receptionist claimed they hadn't received my email and the address had..

Completely useless service with zero accessibility by phone. Even when attempting to arrive in person, scheduling an appointment seems impossible. The front desk personnel are shockingly..

Attempted to use their new digital scheduling platform, but encountered complete failure. Called later in the day since early morning lines are impossible, and was informed that advance booking..

This medical practice is absolutely terrible. Previously, it was excellent, but now I cannot suggest it to anyone. The issues begin with the reception team, who are discourteous, condescending, and..

I am deeply grateful to the entire team at this medical facility. Throughout my time here, I have consistently received exceptional care without any cause for complaint.

This medical practice appears contemporary, yet securing an appointment is challenging, and actually seeing a physician is an entirely different challenge. The standard of healthcare is subpar, and..

The front desk staff displayed a dismissive attitude and seemed completely disengaged, failing to comprehend or pay attention to my concerns. When I requested that the practice manager contact me,..