Abbey Health Centre

The practice appears disorganised, with staff seeming uninformed about procedures. The overall service experience was disappointing.

Excellent courteous service, though like many similar establishments it can get quite hectic at times, but overall everything runs smoothly.

Even a single star feels overly generous, considering how difficult it is to secure a GP appointment.

The team demonstrated a helpful and welcoming approach throughout my visit.

I recently took my son to see a clinician at this practice, and I was very impressed with the whole experience. The healthcare professional demonstrated excellent bedside manner — kind, patient, and..

Poor service experience, as my prescription was not prepared within several days. The staff appeared to prioritise their break time over patient needs. There was a lack of communication, with..

The pharmacy team demonstrated poor work ethic and lack of professionalism during my visit. I found the service to be inadequate and would not return to this location in the future.

I'm struggling to know how to express my frustration. I waited on hold for an extended period only to be advised to attempt contact again the following day. This pattern repeats consistently without..

The location information provided appears to be inaccurate, as the practice is situated in the opposite direction from what was indicated.

The practice repeatedly disconnects callers when asking them to hold during urgent situations, which is frustrating. It would be better if people were kept in a queue rather than having the line..

The team here has been tremendously helpful, and given everything they've navigated through recent challenging times, the reception staff particularly deserve recognition and appreciation for their..

The service fell significantly short of expectations. When collecting my medication, I received a bag that had another individual's complete information sheet attached to the outside. This sheet..

I attended an appointment where the staff greeting seemed informal. I responded in kind, and subsequently experienced a significant medical outcome that I found distressing.