Pelton & Fellrose Medical Group

I have consistently had a positive experience with this practice. Whenever I require medical attention, the staff have been readily available and supportive.

My wife called on a Friday afternoon. She was second in the queue when she joined. Within a few minutes she became first in the queue. She waited for approximately twenty minutes for her call to be..

I have been attending this practice for nearly three years, and I can only speak to the experience that my wife and I have had here. My wife feels the practice represents a significant improvement..

The clinical team at the practice have been marvellous. The level of care and support given to my family member has been outstanding.

Outstanding support and attention received throughout every stage of my visit.

I have found this surgery to be deeply frustrating to use. The experience has been problematic from the start. I attended with a health concern and was directed to see a specific clinician, but after..

I requested a medication adjustment and was provided with a supply that appeared insufficient for the prescribed duration based on the stated daily dosage. When I asked for additional medication to..

I've found myself repeatedly dismissed without my concerns being properly addressed. Problems tend to remain unresolved, which has left me feeling increasingly frustrated and disheartened. Throughout..

This practice has provided me with an extremely disappointing experience. I have found it exceptionally difficult to secure appointments at any time. The reception staff have come across as lacking..

It is extremely difficult to secure an appointment at this practice. When calling early in the day, I have experienced lengthy waiting times on hold only to be informed that no slots are available...

The clinical team members provide excellent care. The challenge of accessing in-person consultations reflects a wider systemic issue stemming from increased patient numbers and resource constraints...

I have only rated 1 star as I cannot rate zero. Obtaining an appointment with a doctor is extremely challenging. The nursing area is consistently busy and the staff work diligently. However, on..

Extremely poor experience with this practice. I would recommend looking elsewhere for your healthcare needs as the service does not meet expectations. Every visit involves unnecessary complications..

I find myself making repeated visits to the practice without seeing my concerns being addressed or resolved.

The team here has been wonderful 🙂 I've been a patient for several years now

This practice appears to lack compassion in their approach, with inadequate follow-up care for significant health conditions and insufficient provision of guidance on lifestyle management and..

What a remarkable change over the course of a year – the service has become noticeably more professional across all aspects. Excellent work and well deserved recognition.

The standard of care provided to patients fell significantly short of expectations.

I have been attending this practice for a year and have experienced no issues that would be unusual for any other surgery. The clinical staff have provided excellent support in managing my ongoing..

I contacted the practice to request an appointment and was informed I would receive a callback. A text message subsequently arrived indicating an attempt had been made to arrange an appointment for..