TB

Trudy B. 2 years ago • From Google

Rating

Great

Getting face to face appointments remains difficult

The staff were welcoming and approachable. While securing in-person appointments proved challenging, telephone consultations were more readily available. The situation might be improved if those who book face-to-face slots actually attend them, as there were a significant number of no-shows during one month. There is a view that patients who miss appointments without valid reason should perhaps face a financial consequence.

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