Bridge & Monkseaton Medical Practice

The medical team at this facility is wonderfully diverse, with skilled physicians, compassionate nurses, and excellent support personnel. Every time I visit, I'm consistently provided with helpful..

I experienced a brief hold time during my call, and subsequently, a physician was scheduled to provide a telephone consultation within a quarter-hour. True to their word, the doctor rang me back..

Ever since this medical facility combined with another practice, the quality has drastically declined. Parking has become a nightmare due to the overwhelming patient volume, and you can expect to..

Absolutely delighted with this medical practice. Professional and courteous staff provide excellent service. The physicians consistently visit my elderly mother, sparing her the need to travel to..

Completely stunned and disgusted by their handling of my situation today. They cancelled my long-awaited injection appointment with less than two hours' notice, after I'd already waited two weeks...

Top-notch assistance every time I've needed their help.

Absolutely appalled that a front desk employee caused my mother to break down in tears on her special day! The pharmacy was missing crucial items from my father's prescription, and when she..

I arrived at the pharmacy after 11, trusting the website's stated hours of 11-4, only to find out they actually operate from 8:30-11. Now I'm stuck without my prescription until Monday. This..

The GPS service is absolutely terrible, with staff members who appear completely indifferent and front desk personnel who come across as dismissive and unhelpful.

Getting through the "appointment blockade" is a futile endeavor. The reception management and staff seem to have been schooled in obstructionism, rivaling border control in their unwillingness to..

I'd like to express my deepest gratitude to every single staff member, from the welcoming front desk team to the dedicated general practitioners, for their incredible support and empathy during the..

I'm completely fed up with the terrible service at this establishment. Their scheduling is consistently behind, with delays even for early morning appointments. When I attempted to book a slot for..

The reception and administrative personnel demonstrate an appalling lack of professionalism. They desperately require instruction in fundamental courtesy and interpersonal skills. Attempting to..

Getting a medical appointment here is an absolute ordeal. Today, after struggling to schedule, I encountered a physician whose demeanor was completely unprofessional. She appeared disinterested and..

Extremely competent staff who demonstrate remarkable expertise. When addressing health concerns, they approach each case with meticulous attention to detail. Their comprehensive care and..

Their customer service is absolutely abysmal. They promised a follow-up review within two weeks but have completely ghosted me. The way they handle communication is shockingly unprofessional. It's..

Once again I was able to get a same day appointment. This is my general experience. Every Doctor my husband and I have seen since joining Seven years ago has been caring helpful and very..

I rely on this pharmacy whenever I have consultations at the Monkseaton medical centre

Exceptional medical procedure with welcoming and personable healthcare professionals.

Absolutely terrible experience at the clinic today. Endured more than 60 minutes of waiting only to receive an inconclusive assessment about my infant's potential chicken pox. Every single visit has..