St Austell Health Group

Truly the most incompetent medical practice I've encountered. The unwelcoming front desk personnel essentially suggested I should endure my situation instead of addressing potential prescription..

Ditching this medical office was absolutely the smartest decision I've ever made, and that's putting it mildly!

Throughout my interactions, the staff has consistently demonstrated a courteous and supportive demeanor.

I'm experiencing persistent shoulder discomfort, underwent blood tests with no subsequent communication, and had X-rays performed without receiving any explanation or results. Despite being assured..

Dr. Lim was incredibly kind and supportive during my appointment today. He took the time to listen and provide excellent care, making me feel comfortable and well-attended to.

Following my diagnosis of a Cerebral Venous Sinus Thrombosis (CVST), an uncommon type of stroke, in January 2023, I've been consistently impressed by the care I've received. From the initial triage..

Despite my inclination to award a single star due to my frustrations, I can't bring myself to do so because the medical professionals here are commendable. The issue is entirely with the reception..

The staff here are incredibly welcoming and warm. From the moment I walked in, everyone greeted me with genuine smiles and made me feel right at home. Their helpful and approachable demeanor really..

Welcoming and approachable medical professionals

Impossible to schedule a consultation, endless phone hold times, and zero clarity on medical concerns. These physicians are absolutely terrible, with merely five surgical options, and booking an..

I'm writing this review on my mother's behalf because she's currently hospitalized and unable to speak for herself. For months, my mum has persistently reported feeling unwell, even visiting the..

After residing here for twelve months, I can confidently declare this to be the most disappointing general practice clinic I've encountered. While I typically understand the broader challenges..

Staff at the front desk were incredibly accommodating and friendly

Absolutely delighted with the medical service! I submitted an online consultation request last evening regarding a skin irritation. This morning, I received a prompt email asking for a photographic..

Spent nearly three-quarters of an hour on hold, only to finally reach a representative who was abrasive, dismissive, and ultimately terminated the call without resolving my issue.

Absolute worst medical practice I've encountered. They consistently fail to meet basic patient care standards. I've been waiting over two weeks just to consult with a physician, which is..

This clinic doesn't merit a single star - I'm utterly revolted by their negligence. The medical staff misdiagnosed my mother's condition as an ear infection for five consecutive weeks, when it was..

SHOCKING!!! I was waiting in line when an elderly woman sought medical consultation for intimate matters. The intrusive questioning she endured for 10 minutes was absolutely appalling. I've never..

I was visiting this place for the first time and had some reservations based on previous online feedback. To my pleasant surprise, the parking situation was straightforward, the check-in process was..

Over the past two months, I've scheduled three distinct phone consultations. Surprisingly, not a single one of these calls has been returned. Each time, more than five business days have elapsed..