A

Anonymouse4 months ago

Rating

Great

  • Appointment

    Poor
  • Reception

    Poor
  • Cleanliness

    Excellent
  • Care

    Excellent
  • Respect

    Excellent
  • Seen On Time

    Excellent

Good doctors, bad receptionist/Booking

Though the GPs and Nurses are great, the appointment bookings and some of the receptionists' attitudes are the things that let down the place. The only way to make an appointment is to call on the same day, either 8 am or 12 pm, and by the time 10 minutes go by, the day is already fully booked. Most of the time, the receptionist is very arrogant and snooty, trying to blame it on me by saying, "You should have called by either 8 am or 12 pm", Which is impossible as I can't even go to the usual bot for 5 mins and then longer due to the queue.

Other reviews for Ossett Surgery