Vanbrugh Group Practice

I recently encountered what I would describe as the most inadequate general practitioner in my experience, Dr. Sara Ali. Her professional interaction was devoid of warmth and compassion from start..

Excellent service, they consistently provide top-notch support whether you're dealing with a critical situation or a minor medical concern. My interactions with them have been nothing but positive.

I wouldn't even give this place a single star. I've been a patient here for over two decades, and since Covid, the quality has plummeted. For the past two years, I've been struggling with high blood..

This is utterly ridiculous. I contacted them yesterday after being directed to A&E by 111, requesting my scan be expedited. Their response? A telephone consultation scheduled three weeks from now...

Professional service that rivals the best in private healthcare. Considering the challenges confronting the NHS over recent years and the public's apparent lack of self-care, the staff here are..

Absolutely terrible encounter, medical staff show zero empathy towards patients, and the front desk personnel rudely terminated the phone call.

Absolutely fantastic service - incredibly empathetic and dedicated to finding solutions, taking the time to help. A special shout-out to Christina for her exceptional support :)

Uncertain about their policies. I signed up five months back, and today received a notification of removal from their register due to being outside their service area. The distance is merely 0.2..

Communicating with this company is incredibly challenging for individuals with hearing impairments. They adamantly reject text and email communication, showing a complete lack of understanding that..

Throughout my extended time as a patient here, along with my entire family, I've encountered zero issues. While the clinic can get crowded and scheduling appointments occasionally requires patience,..

Monika, the skilled phlebotomist, drew my blood with exceptional precision today. I was seen promptly, and the procedure was incredibly smooth - almost painless, with absolutely no bruising..

This medical center is exceptional. I've been a patient here for an extended period and always feel completely secure. The physicians are top-notch, and the front desk staff are incredibly welcoming..

I was accompanying my son, who was visibly suffering, and the receptionist's dismissive attitude was infuriating. She coldly informed us that our only option was to schedule a video consultation for..

I'm unsure whether it's due to the medical procedure or Asda Pharmacy, but there seems to be ongoing confusion with my prescription. Asda Pharmacy claims I only have a nasal spray on repeat..

When you ask for a particular physician to avoid contact, they will still reach out to you - it's unclear whether this stems from sheer arrogance or a complete dismissal of patient autonomy,..

Appointments are scarcely available. If they are, GP prefers to do everything by phone rather than in person. When you go they find any excuse to cancel appointments. Receptionists are rude and..

The medical staff across all roles - from general practitioners to nursing professionals, doctors, and administrative personnel - have consistently provided exceptional service during my..

Getting medical assistance is incredibly frustrating. The clinic staff assure you they'll have a physician return your call, but these promised callbacks never materialize.

From the very first interaction over the phone, through the front desk staff, and during each consultation, I am consistently impressed by the exceptional level of professionalism displayed...

Heartfelt thanks to Receptionist Anita, who was incredibly supportive and helpful when I reached out in distress on Monday afternoon. Despite initial unavailability of appointments, she proactively..