The Limes Medical Centre
Rachel K. 3 years ago • From Google
Great
Good service through challenging nhs times
After relocating from Tottenham in London, I've discovered this GP practice maintains a standard comparable to our previous one, which consistently earned top-tier Google reviews. Admittedly, the experience can be somewhat variable, and securing a telephone appointment requires patience during peak times. However, the receptionists remain helpful despite appearing somewhat overwhelmed, and I've invariably managed to connect eventually. Same-day appointments are challenging unless you dial precisely at 8am, though this seems fairly standard given the current pressures on the NHS. Fortunately, the 111 service offers triage options, which proved invaluable when dealing with my newborn's medical needs. The actual medical treatment has been consistently solid - a standout example being their swift response to a suspicious mole during my pregnancy, expediting my appointment for removal even faster than my concurrent private dermatology consultation. Additionally, my flu vaccination was administered with notable professionalism and kindness, which was particularly appreciated given my needle anxiety. I also successfully obtained an antibiotic cream prescription for my baby, albeit after a two-day communication process during the intense pre-Christmas flu season. Overall, I'm satisfied with the care provided and would comfortably recommend this practice to others.
Absolutely the most disappointing medical practice I've ever encountered. The front desk staff are consistently disrespectful They're impossible to reach by telephone Their default response to any..
The Limes Medical Centre
Jolanta B.
I've been a patient at this medical practice for seven years, and I've never encountered any problems whatsoever. We frequently utilize their services for various health needs, including asthma..
The Limes Medical Centre
SteveDM S.
I appreciate all the effort everyone has put in!
The Limes Medical Centre
Justine B.
Many individuals criticize this medical practice, but I've discovered the key is utilizing their e-consultation service. They consistently call back, addressing urgent matters either within 24 hours..
The Limes Medical Centre
Dan T.
front desk staff completely incompetent, have filed formal grievance
The Limes Medical Centre
Kirsty H.
The medical practice has repeatedly declined to renew my arthritis prescription, citing a lack of a shared care agreement, even though my rheumatologist emailed the document twice and I personally..
The Limes Medical Centre
Paul B.
Called the office past 2 in the afternoon seeking medical results...found myself second in line, yet after a solid 10 minutes, no progress and zero information about my queue status...attempted to..
The Limes Medical Centre
Rob T.
I suspect the rare and oddly defensive 5-star reviews are likely written by staff relatives, because this is genuinely the most abysmal healthcare experience I've ever encountered. The receptionists..
The Limes Medical Centre
Rob W.
I previously submitted a glowing 5-star review of this medical practice a few years back. However, after limited subsequent interactions, I feel compelled to provide an updated assessment. During a..
The Limes Medical Centre
Carmel B.
If a zero-star rating were possible, I'd choose it. Securing an appointment here is utterly futile. Four months after joining, and despite persistent attempts, I've been completely unsuccessful in..
The Limes Medical Centre
Lisa L.
Dialed emergency services at 8 AM and endured a 42-minute wait. Upon finally reaching someone, they advised me to contact 111 instead. Absolutely appalling service.
The Limes Medical Centre
Ray N.
I'd rate this zero stars if possible. The entire facility is completely inadequate. Utterly disconnected and immensely aggravating from a patient's perspective. Despite being newcomers to the..
The Limes Medical Centre
Ria L.
Can't get through to anyone on the phone line. Hours of waiting lead nowhere. Scheduling an appointment seems impossible. Utterly unacceptable service.
The Limes Medical Centre
Joy B.
Spent nearly an hour waiting on hold, ultimately giving up in frustration. Their scheduling system is completely overwhelmed, with zero available doctor appointments anywhere.
The Limes Medical Centre
Kate M.
My encounter stands in stark contrast to the negative feedback shared online. Every staff member I interacted with demonstrated exceptional professionalism. The female physician was outstanding, and..
The Limes Medical Centre
Loa I.
Attempting to schedule an appointment here is a nightmarish experience. I dialed precisely at 8 am and was left hanging on hold for 18 minutes. I tried again, and this time the call was answered but..
The Limes Medical Centre
Chris L.
Terrible medical professionals with absolutely no compassion. The staff's attitude is completely unacceptable and their service is pathetic.
The Limes Medical Centre
Barry A.
After relocating to Margate a year ago, I was assigned to the Limes Medical Centre based on my postcode, despite having read some negative reviews beforehand. However, my personal experience has..
The Limes Medical Centre
Becs C.
As someone who has battled cancer and continues to face health challenges, I find the practice's overall approach severely deficient in essential support, communication, compassion, and..
The Limes Medical Centre
Christine J.
I completed the digital consultation form and received a prompt telephone response, with a swift appointment slot proposed within a day's timeframe.
The Limes Medical Centre
Kamil G.