Southey Green Medical Centre

I had a very disappointing experience during my visit this morning. The receptionist's manner was unhelpful, and I felt the interaction was handled poorly, including an abrupt end to our conversation.

The medical professionals at this practice were not satisfactory, particularly one clinician. There were concerns about medication management for mental health support, despite it being used in..

Absolutely disgraceful, no referrals were made despite numerous requests and being told they had been completed. The best aspect of that surgery is the visiting mental health service. Appalling.

The main issue isn't the calibre of the medical team, but rather insufficient staffing levels. The practice would benefit greatly from additional healthcare professionals and improved appointment..

The clinician I saw did not provide the level of care I felt I needed. I did not feel supported during my medication adjustment, which led me to seek care elsewhere. A subsequent clinician suggested..

It is extremely difficult to secure an appointment at this practice. I have been attempting to reach them by phone since the beginning of the week. When calling just before opening time, the line is..

The healthcare professional I saw did not provide me with a satisfactory experience.

Switched to a different practice due to difficulties obtaining appointments within the stated timeframe. During my consultation, I felt the clinician was primarily focused on speaking rather than..

Disappointing experience at this practice. Despite the requirement to see young children promptly, the surgery appears to turn away infants. Appointments run significantly behind schedule, with..

I have found it very difficult to access appointments at this practice. When I call during opening hours, the lines are consistently busy and I am unable to get through. On the rare occasions I do..

It is extremely difficult to obtain an appointment at this practice, even when facing serious health concerns.

A disappointing experience that did not meet my expectations. I am considering looking for alternative healthcare provision.

I attended an appointment regarding a personal health concern and was informed that a referral for imaging would be arranged. However, a considerable amount of time has passed since then and the..

The appointment system at this practice is quite informal. Prior to the pandemic, attending involved spending considerable time in the waiting area under a first-come, first-served arrangement where..

My mother is an elderly lady who is housebound. Approximately a month ago I contacted the surgery because she has hearing difficulties and feels isolated as a result. A healthcare professional..

I have found this practice to be unsatisfactory compared to others I have used. Obtaining an appointment has proven very difficult. Although the practice indicates that calls are accepted before..

I visited this clinic along with some acquaintances and felt compelled to share my perspective on my experience. I found the clinical staff to be dismissive of patient concerns and felt that the..

This practice has been disappointing. I have been waiting for my repeat prescription to be processed, only to be informed that it had not been completed and remained unsigned. When I called back to..

Had an appointment in the late afternoon and waited nearly an hour before being seen. The practice didn't appear to be particularly busy at the time, though the consultation took longer than..

My family members are registered at this practice and have been experiencing ongoing difficulties. When they call to request an appointment, the receptionist inquires about their symptoms despite..