Benfield Park Medical Group

Excellent facility with welcoming staff members. I've undergone a couple of procedures at this practice and have consistently encountered skilled professionals who made me feel comfortable..

Excellent facility with occasional challenges reaching them by telephone. Convenient for having imaging procedures completed on-site, which has saved me from needing to attend hospital appointments...

I have been attending this surgery for many years and I find that the medical staff take time to listen to your concerns and make efforts to arrange hospital referrals for you. The reception team are..

I've been examined today for a health concern and the clinician was very open in discussing it with me. They listened carefully and were very helpful in explaining what might require a specialist..

Attended for a routine ultrasound appointment. The wait time was minimal. The staff were welcoming and conducted themselves in a professional manner.

It's adequate, nothing particularly noteworthy, simply the standard one would anticipate in modern healthcare.

I attended an appointment yesterday for a medication review. The clinician was absolutely lovely and explained things thoroughly without rushing me. They asked if I had any questions, not just about..

Hello! This is my GP practice and they run things very efficiently.

Arrived promptly and was attended to by friendly staff members.

I really enjoyed my experience and found it to be the best healthcare service I've received.

Is there an online consultation service available, and if so, how can it be accessed through your website?

I previously had positive experiences at this practice, but my recent visit was disappointing. I had an interaction with a clinician that I found upsetting and distressing, which affected me..

The new appointment booking process feels overly complicated. I attempted to complete the online form but encountered a barrier at the NHS number field, which I wasn't aware I needed. After calling..

I have been a patient at this practice for over two years and have consistently found the care to be excellent. The reception team are invariably welcoming and helpful, whilst the clinical staff..

The attitude here was quite disappointing, and I found myself missing how things used to be run. The current staff don't appear to have the same enthusiasm or passion for their work that I remember..

The clinical staff member is very competent and provides excellent care. The reception team are also welcoming and friendly. Thank you.

Wishing everyone at the medical practice a happy Christmas and thank you for your care.

The quality of this practice has declined noticeably. The approach lacks compassion and genuine concern for patients. It feels as though the focus is primarily on operating as a commercial..

Outstanding practice, regrettably limited to a maximum five-star rating, though the service deserves higher recognition. The care provided was prompt and efficient. I would strongly encourage others..

This is a pleasant practice with a friendly team. However, I have experienced significant difficulties with communication through the reception desk, and there appear to be frequent issues with..