St Lawrence Road Surgery

I wanted to share that while people tend to voice complaints readily these days, my own experience at this practice and with the team over the past year—during my partner's health challenges and my..

I am very grateful to the entire team at the practice. While I prefer not to elaborate on specifics, their prompt and effective response to significant health concerns has made a meaningful..

Attempting to reach the surgery by telephone involves a lengthy wait before someone picks up the call. Getting through required considerable time. When visiting the surgery in person, the..

My granddaughter had an appointment at the practice today. The clinician was wonderfully kind and made the entire visit comfortable and reassuring for a young child.

I feel the practice has become uncaring and, in my view, has declined significantly since there have been changes in staffing. Many people I know have expressed similar concerns and are switching to..

I cannot praise the team at this practice highly enough. The care and treatment provided has been excellent, with staff members proving to be both friendly and helpful throughout. I would strongly..

I am extremely grateful for the exceptional care provided by the medical team at the practice. Their attentive approach and swift action led to me receiving emergency surgical intervention for a..

I require a blood test to check my thyroid function. Obtaining an appointment in a timely manner has proven to be quite challenging. I am being directed to attend a hospital for the test and..

I was passing through the area and required urgent medical attention for a serious infection that caused significant swelling and discomfort. The practice informed me they were unable to assist due..

Since 2021, the quality of service has declined significantly. If you're seeking a confrontational experience, this practice would oblige. The front desk team and management have been particularly..

Wonderful team members who are genuinely caring, and the clinicians here really make an effort to hear what you have to say. They're attentive, considerate, and conduct thorough consultations!

My partner has a neurological condition and the GP discontinued her medication following specialist guidance, despite the specialists appearing to have minimal involvement in her care. She is now..

I intend to escalate my concerns to my elected representative and relevant health authorities. I am worried about a significant health issue and felt that my request to see my usual healthcare..

I attended an appointment this afternoon but experienced a significant delay. I was kept waiting beyond my scheduled time, and it appeared there was a communication breakdown between reception and..

It is difficult to reach the practice by telephone, and there are no available appointments outside of standard working hours. A member of the reception team informed me of this limitation. This..

I've been a patient at this practice for quite some time now, and I genuinely feel fortunate to have access to their services. The administrative staff consistently demonstrate helpfulness and..

I experienced a prolonged bleeding episode that lasted approximately five weeks, which was abnormal for me as I have never experienced bleeding of this duration outside my regular cycle in my three..

I reside a short distance away but fall outside the designated practice area. They suggested an alternative surgery in a nearby town that is actually located further from my home than the original..

I have been attending this practice for approximately two decades, and I have noticed a significant decline in the quality of care provided. The clinical staff previously demonstrated thoroughness..

I have been a patient at this surgery for over 13 years now. I would like to highlight how excellent all of the staff have been towards me! Dealing with a chronic health condition, the team has..