Wideopen Medical Centre
Bbennett yesterday
Great
Appointment
PoorReception
GreatCleanliness
ExcellentCare
PoorRespect
GreatSeen On Time
AverageGp letters to consultants at hospital rude
I’m have treatment for cancer and a letter was sent from hospital nurse specialist to clinic regarding the possibility of putting me on weight loss treatment to ease my acute pain in my joints and a GP wrote back to my consultant (who did not write the letter) to tell him not to give patients false hope and they couldn’t give me the treatment. The letter was incredibly rude and unnecessary as the hospital was only suggesting the treatment could be considered all the gp had to do was ring me and say sorry but it’s not something they can do at this time. The surgery has not had the decency to inform me of any of this I found out through online service. It’s obviously more important to them to try and assert some sense of authority over the hospital.
This practice has significant operational challenges. Obtaining an appointment is difficult, and patients are sometimes required to attend in person for matters that could reasonably be handled..
Wideopen Medical Centre
Stephen T.
I have been a patient for approximately a year and have found the service to be disappointing. I have not had the opportunity to see or speak with anyone, and there have been multiple issues with my..
Wideopen Medical Centre
Ike S.
I was referred to this practice when my usual surgery couldn't fit me in for an appointment. I felt a bit apprehensive about visiting somewhere unfamiliar, but I was pleasantly surprised by how..
Wideopen Medical Centre
Rachel M.
I would consider this among the least satisfactory general practices I have been registered with. I would advise others to look elsewhere for their care. The front desk team are genuinely pleasant..
Wideopen Medical Centre
Susan S.
After relocating to a different area three years ago and having to leave my previous practice due to the distance, I have found the standard of care at this medical centre to be disappointing. While..
Wideopen Medical Centre
Devon H.
The practice would benefit from having an additional telephone line for routine enquiries such as administrative requests. Apart from this, the service is satisfactory.
Wideopen Medical Centre
Julianne Y.
This practice has not met my expectations compared to others I have been registered with. While the reception team are helpful, I have found the clinical staff to be disappointing. There are several..
Wideopen Medical Centre
Jamie R.
This practice is extremely disappointing. The telephone service is consistently unavailable and I would not recommend it.
Wideopen Medical Centre
Denise h.
I cannot believe how much simpler it has become to obtain an appointment, and I cannot believe how pleasant and cheerful the reception staff are. I cannot believe it, particularly given the..
Wideopen Medical Centre
Nicola
Myself and husband have medical issues that at times need professional help. The Dr's that we have seen have been absolutely fantastic. They can't do enough for us and they have shown respect and..
Wideopen Medical Centre
John S.
I attended a face to face appointment and was prescribed medication. The prescription was authorised and sent to the pharmacy several days later. After a week, the item remained unavailable. When I..
Wideopen Medical Centre
Matthew H.
I would rate this experience extremely poorly. I contacted the practice to request an urgent appointment as directed through the online consultation system, only to be informed that my relative, who..
Wideopen Medical Centre
Tracy F.
I felt completely unsupported and disappointed with the level of care provided at this surgery. The service fell short of my expectations and left me feeling let down.
Wideopen Medical Centre
bekki r.
Recently registered with this surgery after relocating from another part of the UK. I work in healthcare and am adjusting to a new area. The practice has made a positive impression. The reception..
Wideopen Medical Centre
Carleylouise G.
The clinical staff at this practice are excellent and provided outstanding care. However, I found my interaction with the reception team to be somewhat condescending. When I called seeking an urgent..
Wideopen Medical Centre
Rosalind T.
I have been a patient at this practice for over five decades. Throughout this extended period, I have consistently received excellent care and the staff have always made genuine efforts to assist me.
Wideopen Medical Centre
David B.
The practice did not communicate cancellations to patients in advance. This resulted in a frustrating experience.
Wideopen Medical Centre
agnes t.
Healthcare professionals would benefit from gaining a deeper understanding of certain nutritional deficiency conditions, as there appears to be limited awareness or recognition of these health..
Wideopen Medical Centre
Helen M.
I would strongly advise against using this practice. In my experience, I have found their service to be consistently poor over an extended period. I have concerns about the accuracy of my medical..
Wideopen Medical Centre
Jean N.
Once again it seems the administrative staff are making the decisions rather than the clinical team. The receptionist called me an hour after a prescription was submitted to inform me it would take..
Wideopen Medical Centre
Tony D.