Woodlane Medical Centre
James 0. one year ago • From Google
Bad
GP Negligence: Impossible Appointments and Referral Runaround
I never anticipated that I would find myself writing a negative review, but after recently being diagnosed with nerve damage, securing an appointment at this practice has proven nearly impossible. For over twelve years, I've been a patient here; however, since they began accepting numerous new patients, it feels as if long-time clients are being sidelined. I have attempted to utilize the E-consultation feature twice now but have yet to receive any follow-up regarding my request for an updated medical form. This form is critical as it needs to be sent to Queens Hospital through 111 due to my health condition. Unfortunately, I'm unable to proceed without a referral from my GP for a neurologist consultation. Despite repeated inquiries and explanations regarding the urgency of sending my condition details from Queens Hospital back to the GP's office, I've met with nothing but obstacles. The hospital insists that it's up to my GP’s office for these documents while the GP claims I must liaise directly with the hospital—which has led me on a frustrating merry-go-round of communication between both places. My situation continues deteriorating as I experience new symptoms daily; sadly, Woodlane Medical Centre appears indifferent toward these pressing matters. Since April 28th, I've been attempting relentlessly for this referral in hopes that any indications revealed by scans could lead towards quicker treatment options—timeliness which may have significantly improved my health outcomes had they acted earlier on it. Should things not improve soon and should negligence be evident in their handling of my case against this surgery practice becomes necessary—I will seriously consider pursuing legal action against them. If you prioritize your well-being and health care needs effectively met,I strongly suggest seeking another GP practice altogether.
Extremely disappointing interaction with the front desk personnel, and the entire staff, from management to physicians. Their conduct was discourteous and entirely unacceptable. The level of..
Woodlane Medical Centre
anam m.
My experiences with this surgery have been deeply disappointing and frustrating. Each time I visited, it felt like a negative ordeal. There were occasions when I couldn't secure an appointment, but..
Woodlane Medical Centre
Lee J.
Dr. Dan Weaver has been incredibly understanding and compassionate in supporting my autistic daughter and addressing her unique challenges. I am truly grateful for his care.
Woodlane Medical Centre
#Team H.
Two physicians at this facility are absolutely deplorable and should not be practicing medicine... Extremely discourteous and condescending. The female doctor is unbelievable - she is so..
Woodlane Medical Centre
M M.
Initially, I was incredibly apprehensive about visiting this clinic due to the discouraging feedback I'd read online, especially after being referred by my primary care physician. However, my..
Woodlane Medical Centre
Matt M.
The phone queue to schedule a consultation has become so unbearable that I've resorted to using the NHS app for health consultations and booking requests. Ironically, the surgery then sends me a..
Woodlane Medical Centre
Natasha M.
The front desk staff member displays an exceptionally unpleasant demeanor and has to be the most discourteous individual I've had the misfortune of interacting with.
Woodlane Medical Centre
catalin b.
Absolute rock bottom of locations, without a doubt
Woodlane Medical Centre
Chelsea S.
I've been a patient at this medical practice for nearly two decades, and I've never encountered any issues. Dr. Deshpande is incredibly compassionate and well-informed, always helping me feel..
Woodlane Medical Centre
Justin O.
Got an appointment scheduled quickly within a few hours, and received my prescription in just 30 minutes. I've been a patient at Wood Lane for six years now, and I have absolutely no complaints..
Woodlane Medical Centre
Save E.
Absolutely terrible customer experience, with discourteous front desk personnel, an unprofessional manager, and disrespectful medical professionals.
Woodlane Medical Centre
Nigresh D.
On Tuesday, July 8, 2025, I encountered an infection following a recent surgical procedure. Despite receiving private treatment, I did not get essential antibiotic medication promptly. Since WLMC..
Woodlane Medical Centre
David w.
Exceptional customer care - initiated with a virtual consultation for my spouse, followed by a swift phone scheduling of an in-person visit. She was seen by a compassionate physician within a short..
Woodlane Medical Centre
Z A.
At times, it can be challenging to reach the reception for scheduling an appointment; however, the doctors, nurses, and administrative personnel are all kind and supportive. The primary concern lies..
Woodlane Medical Centre
wallie p.
Absolutely abysmal customer support - impossible to reach anyone by phone, and I wasted more than two hours trying to connect, which is completely unacceptable and infuriating.
Woodlane Medical Centre
William k.
I am extremely dissatisfied with this medical practice. In late May, I visited to renew my heavy goods and taxi driver medical certification, which cost me £110, and the entire consultation lasted..
Woodlane Medical Centre
Ian D.
Dr. Warner demonstrated outstanding medical attention for my aging parent during today's consultation. His compassionate demeanor and precise explanations instilled a sense of trust and reassurance..
Woodlane Medical Centre
Ian J.
Excellent team at the front desk.
Woodlane Medical Centre
Marek M.
I've been experiencing persistent problems with this medical practice stemming from their inadequate communication, particularly when it comes to prescription management. Repeatedly, I've been..
Woodlane Medical Centre
Anastasija A.
ABSOLUTE DISASTER OF A SERVICE! I'D GIVE ZERO STARS IF I COULD! COMPLETELY USELESS AND UNHELPFUL, THEY JUST STARE BLANKLY THROUGH THE WINDOW WITHOUT LIFTING A FINGER TO ASSIST!
Woodlane Medical Centre
Parry S.