Saxonbrook Medical Centre
Samantha C. one year ago • From Google
Bad
GP Surgery Fails Seriously Ill Patient
I reached out to this medical practice on behalf of my sister, who has been gravely unwell since May. They seem to create obstacles at every turn, whether it's trying to secure an urgent appointment or canceling vital sessions. Additionally, they disregard requests from specialists in London and other consultants who are well-informed about her condition and ought to collaborate with our GP for my sister's care. She has lost a staggering four stone in less than three months. On one occasion, a specialist requested that all medications be provided in liquid form due to my sister’s circumstances following major surgery. This request turned into an extensive struggle because she repeatedly asked them for her medication in liquid format, as she had been required to liquefy everything for six weeks after the operation—during which time eating solid food or taking medications was not possible for her. Their refusal seemed primarily driven by budgetary concerns within the practice rather than any valid medical reasoning. Furthermore, I found the reception staff exceptionally discourteous even though I approached them politely during my calls; they wouldn’t listen at all. I must emphasize that if this lack of support from both her surgery and GP persists regarding my sister’s needs, I will escalate this matter further. The treatment provided by this service is utterly disgraceful; it is an affront to human dignity when patients are left suffering without food while dealing with severe vomiting and diarrhea resulting from their medical conditions requiring immediate attention. It is imperative that you consider these points seriously and treat your patients with the respect and assistance they rightfully deserve. This situation could easily affect someone you love; I'm confident you'd feel similarly distressed if roles were reversed. Remember that actions hold more significance than words alone—no response is necessary from your end on this matter.
I had a great experience. The nurse was not only friendly but also very efficient.
Saxonbrook Medical Centre
Л. В.
The staff and medical professionals here are genuinely friendly and approachable. However, I'm frustrated by the tendency to prescribe steroids and antibiotics during every visit, rather than..
Saxonbrook Medical Centre
Stefan L.
Not typically inclined to pen reviews, but after receiving my COVID-19 vaccination at this location, I felt motivated to share my experience. The facility demonstrated outstanding coordination, with..
Saxonbrook Medical Centre
Niki W.
This medical practice offers a truly revitalizing experience. The reception staff is welcoming and pleasant, in stark contrast to our former clinic in Southgate. They genuinely care about their..
Saxonbrook Medical Centre
Deborah L.
Quick and straightforward for getting the covid vaccine booster shot
Saxonbrook Medical Centre
Iffy R.
I've consistently received excellent treatment from them.
Saxonbrook Medical Centre
Shabir S.
Today, I visited [Saxonbrook medical for an appointment and was thoroughly impressed by the level of care provided. The reception staff were not only welcoming but also highly efficient, ensuring..
Saxonbrook Medical Centre
Erica B.
The support team addressed my issue immediately and went above and beyond in their assistance, providing exceptional service.
Saxonbrook Medical Centre
Kieran D.
The staff is wonderful, and the medical team is outstanding.
Saxonbrook Medical Centre
Kevin K.
This is undoubtedly the most frustrating experience possible; there are never any available appointments. Even if your situation isn't urgent and could wait a few weeks, the staff seem uninterested..
Saxonbrook Medical Centre
Daniel G.
Got my initial Pfizer shot at this location. The process was smooth and quick, with minimal waiting time.
Saxonbrook Medical Centre
Sarah B.
I arrived at ESH around 1:30 PM, only to be informed that due to the lengthy wait, it would be more advantageous for me to return in the morning and see a doctor instead. Earlier that day, I had..
Saxonbrook Medical Centre
Sally M.
Sheila Trower provided invaluable assistance today, and I truly valued all the guidance and support she offered.
Saxonbrook Medical Centre
Nick P.
I received an excellent reply from the woman I first communicated with over the phone, followed by another positive interaction with the receptionist at Maidenbower. Additionally, another lady who..
Saxonbrook Medical Centre
Khurram D.
I was scheduled for an extremely late consultation, yet the physician was incredibly thorough and attentive, carefully exploring all potential treatment approaches and ensuring I received..
Saxonbrook Medical Centre
Anonymouse
Saxonbrook is a good sized surgery and vaccination centre, not only did they do an amazing job with the covid vaccinations at the time, but their day to day operations are flawless. One thing..
Saxonbrook Medical Centre
Megumi M.
I left feeling utterly disheartened, humiliated by being publicly reprimanded for arriving just 7 minutes behind schedule. Given my existing health challenges, the last thing I needed was to be..
Saxonbrook Medical Centre
Judge H.
I primarily interact with the practice nurses and have consistently enjoyed exceptional care. They are compassionate and patient with my child. Jo, Tash, and Karim are always a delight. In fact, I..
Saxonbrook Medical Centre
MachiavelliQ 8.
Many of the physicians are competent, yet a few seem to be less than professional. Following an appointment in which I was assured that everything was fine and there were no issues, I accessed the..
Saxonbrook Medical Centre
Taline A.
Exceptional service that truly stands out! The staff demonstrated remarkable professionalism and delivered top-tier care. I was thoroughly impressed by the practice's impeccable organization and the..
Saxonbrook Medical Centre
Sarah s.