SL

Steve L. 3 years ago • From Google

Rating

Excellent

GPs actually listen and take children seriously

I believe it is unfair for other reviewers to rate this GP practice negatively for systemic issues that extend beyond the practice itself within the broader healthcare system. After relocating my family to this practice following a move to Worcester, I have found it to be a marked improvement. My children had experienced longstanding health concerns that were previously managed with minimal engagement and various explanations by their former surgery in Bromsgrove. This practice has provided a refreshing change: the clinicians are attentive, they take initiative, and we now have clear management strategies for each child's health matters. Admittedly, securing an appointment can occasionally be challenging (though most of the time I experience no difficulty). Similarly, telephone queues can be lengthy at times. However, I would encourage patients who have concerns to consider their alternatives, as based on my own experience, other options may prove considerably less satisfactory.

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