PP

Panos P. 10 months ago • From Google

Rating

Excellent

GP's Five-Second Call Abandonment Frustrates Patient

I was anticipating a phone call from my general practitioner between 5 and 8 PM today to go over my blood test results. The entire day, I felt anxious about the outcomes, and from 5 PM onward, I kept my phone right beside me. When the doctor finally called, I had a bottle in hand that took me about two seconds to set down on the table before answering. Unfortunately, by the time I reached for my phone to pick it up, they had already disconnected; they waited less than five seconds! This situation is unacceptable and lacks compassion. While I understand that some individuals may wish to quickly get through their calls in order to leave for the day, it's essential to remember that this work is incredibly significant. My anticipation of this call stemmed from genuine concern rather than mere curiosity... How can one justify such behavior while feeling at ease with their moral compass? This experience certainly reflects poorly on that specific individual rather than condemning the practice as a whole. The rest of the team there has been exceptional; however, I'm left without many options when it comes to sharing my thoughts online regarding this encounter.

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