Five Valleys Medical Practice

Left high and dry with minimal assistance.

Absolutely abysmal service - despite their stated hours until 6:30 PM. The staff openly admit they cannot accommodate urgent consultations because the physicians have already departed - as confirmed..

Upgraded my rating from a single star due to initial booking system challenges to a perfect score because every single medical professional I've encountered here has been absolutely wonderful. As..

It's utterly ridiculous. These so-called "trained care navigators" - who are essentially just receptionists with a fancy title - now have the audacity to determine whether you're worthy of a..

Getting a consultation here is incredibly challenging. They're unwilling to schedule appointments via telephone and insist on using their Anima online platform, which appears to be perpetually..

I have consistently had positive experiences at this establishment. My spouse and I have been treated with exceptional care by every member of the staff during our visits. The level of service..

I'd like to express my sincere gratitude for the exceptional care provided by Five Valleys Medical Practice. Our family has consistently received top-notch attention from the entire team - doctors,..

Following my negative review (below) of a recent doctor's appointment, I received a swift and proactive response from the Practice Manager who initially called me and then set up a meeting. Our..

I'll level with you - I was apprehensive about my initial appointment at the new medical facility. The previous location was convenient, with ample parking, so I questioned the rationale behind..

Phone keeps dropping calls mid-conversation, cuts out immediately after hearing the message, then disconnects completely.

I've consistently had positive experiences with the services offered. However, a recent incident highlighted a potential area for improvement. I found myself grappling with a recurring ailment that..

Utterly appalling medical care, these practitioners display a complete lack of anatomical understanding and an inflated sense of superiority. They disregard patient discomfort, minimize concerns,..

Just underwent an incredibly comprehensive Asthma consultation with Abbey. Perfect score. Absolutely no room for criticism.

Since their relocation, the quality of healthcare has drastically declined. Patients endure months-long wait times for appointments, encounter different doctors at each visit, and are restricted to..

Every interaction seems focused on pushing me to create an online profile. I'm simply attempting to schedule an appointment, and their digital insistence is frustrating. I've spent countless hours..

Scheduling an appointment is impossible through their online system, and their phone support is nonexistent - I get disconnected every time. Absolutely terrible service, and I'm definitely switching..

Staff at the front desk displayed a terrible attitude. Completely unhelpful and a total disappointment. Absolutely worthless experience!

The medical professionals I encountered appeared indifferent and lacked the expertise I expected. Their knowledge seemed inadequate, and I felt they showed little concern for my well-being. The..

Absolutely outstanding! I consistently find it effortless to secure an appointment. The nurses on the upper floor are truly exceptional. They always take their time, ensuring a thorough and..

Completely ridiculous delay that renders the entire service pointless