Beechwood Surgery (Newport)

In my personal interactions with medical professionals, when I've managed to secure an appointment, the experience has been relatively satisfactory. However, the process of actually reaching..

Scheduling a consultation here is incredibly frustrating! The physician quality varies dramatically - Dr Lawson is wonderfully thorough and, well, quite attractive (not that it matters, but true)...

Incredibly thankful to Dr W Jones and the receptionist, I think her name was Abbi, who was working the late shift on Friday, August 13th. She was exceptionally friendly and easy to talk to. Dr Jones..

I contacted the medical practice this afternoon about a prescription refill, and despite it being late in the day, Caroline responded to my request with exceptional patience and genuine helpfulness...

Been trying to call since early morning, and it's now midday with the line perpetually busy. How are patients supposed to reschedule appointments if the staff won't pick up? What if someone urgently..

Unbelievable. Wasted an entire hour waiting on hold, and when I finally got through, absolutely no one answered. Repeated attempts yielded the same frustrating result—constant silence and zero..

Absolutely terrible general practice. The staff display appalling attitudes and the service is completely unacceptable. The receptionists are particularly dreadful and represent the lowest point of..

Scheduling has been a persistent challenge, with multiple instances where even after securing an appointment, the staff failed to properly log it in their system, causing significant frustration.

This general practice is absolutely dreadful. Twice now, I've been stuck on hold for nearly an hour, only to have someone pick up the phone and then pretend they can't hear me before abruptly..

Getting an appointment here is a nightmare, and the front desk personnel are incredibly disrespectful. They consistently communicate in a condescending manner that makes patients feel belittled.

Absolutely subpar service. My partner's scheduled time was unexpectedly altered, and despite adjusting our arrival accordingly, we still ended up 45 minutes behind. This establishment consistently..

I'm completely baffled by this situation. When I initially reached out to schedule a standard appointment on March 14th, I was informed I'd be placed on a waiting list. Two months later, upon..

Absolute time drain!! Attempting to call the medical practice is futile since their phone seems perpetually off the hook. I can confirm this without a doubt, as during my extended wait in their..

Extremely annoyed by the lengthy delays - at least an hour wait - which makes it impossible to schedule around my work commitments.

I've been struggling with this medical practice for 5 months now. Attempting to schedule an appointment, I spent 2 months following up only to be told I had already missed a previously scheduled..

I found this medical facility utterly unacceptable. When I attempted to schedule a doctor consultation, I was flatly denied and told only a nurse would see me. The front desk staff displayed an..

Called to schedule an urgent consultation for my child earlier today, and as is typical with medical practices, it took some time to connect with a staff member - though this delay is understandable..

Hectic medical practice with an impressive team that maintains high performance even during intense workload periods

The medical practice was bustling with activity. The team handled the high volume efficiently. I was directed to an alternative consultation room. The front desk staff member was polite and I was..

Can't ever get a hold of anyone by phone, and if you miraculously do, you'll be stuck waiting around for an hour and a half. I've been attempting to reach them between 2-4 PM about my blood test..