A

Anonymouse 9 hours ago

Rating

Average

  • Appointment

    Bad
  • Reception

    Bad
  • Cleanliness

    Average
  • Care

    Great
  • Respect

    Excellent
  • Seen On Time

    Average

Great doctors, reception and appointments system terrible

If you are old or not digitally fluent you have not chance with this practice. The receptionist are just overly obsessed with telling you to go online, and minimise the process by saying how easy it is just to be that bit more condascending. They will pretty much do anything possible not to help you nad refer you to some sort of digital system that in all likeliness does not work properly. If you say that you can't do it they ask you to find a family member that can help. Pretty disgusting really that this digital push that is really only revolved around cost saving and staff doing as minimal as possible. The government have specifically said that the system must not discriminate, and there should be other alternatives for people unable to do this. The alternartive feels very much like if you are old just go away and die somewhere.

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