Cherrymead Surgery

I've been a member of this practice for 12 months, and I still haven't managed to see a physician. Their appointment system requires same-day scheduling, which is incredibly frustrating. Despite..

Yesterday, my 2.5-month-old daughter had a vaccine appointment set for 11:30 am (9 Jan 2025). Despite arriving punctually, we ended up waiting nearly three-quarters of an hour before I approached..

I was directed to this facility by the NHS Hotline as an urgent case and even completed their registration. Despite this, they didn't pick up when I called, so I drove the short distance over. Once..

The medical practice is experiencing significant strain. Securing an appointment can be challenging, but I view this as a consequence of the NHS's insufficient funding rather than a shortcoming of..

The loss of direct phone booking is truly disappointing. Having to navigate an online link to describe your medical concerns feels impersonal and challenging, especially when you're already feeling..

Exceptional medical practice with seamless scheduling and consistently friendly administrative staff! The convenience of having such a fantastic local healthcare provider right in my neighborhood is..

I'm relocating from my residence due to this medical facility's incompetence. Absolutely zero response for a fortnight!!! Premises completely inaccessible!!! Suffered persistent head pain for ten..

Exceptional treatment from a compassionate nurse during my visit today. It was my initial contact with the medical practice since the pandemic's first lockdown, and while I anticipated some delay in..

I attended my six-week postpartum checkup following my cesarean delivery, and it was thoroughly underwhelming. The physician merely inquired about my recovery and the appearance of my surgical..

Absolute nightmare of a medical experience! I asked for a thyroid blood screening, but it was completely overlooked. The referral never even made it to the physician. I've already switched providers..

Welcoming and supportive employees who provide excellent customer service

I visited the clinic today for a scheduled appointment during a medical crisis. Penny, the sole receptionist, demonstrated exceptional professionalism by efficiently managing patient check-ins while..

Check-in process is smooth and efficient. Despite minimal patients in the waiting area, the parking lot seemed unusually crowded. The typical 20-minute wait before seeing the physician was expected...

The reception team was exceptional - incredibly welcoming and supportive. The medical professionals were both competent and compassionate. Their quick and efficient handling of my medical concern..

Absolutely terrible service where securing a doctor's appointment is nearly impossible. They claim to open at 8 am, but you can only book between 8-10 am. When I called at 8:25 am, the receptionist..

I appreciate the overall service, but scheduling a doctor's appointment is incredibly challenging. From what I understand, this might be linked to a nationwide staffing issue.

Been sick for a fortnight, suffering from persistent cough, fever, and temperature fluctuations, the 111 service suggested calling emergency services. After medical checks, the ambulance recommended..

Encountered persistent problems with this general practitioner, with numerous health concerns being dismissed or overlooked. I would strongly advise seeking alternative medical care if you have the..

Medical staff are competent, but the facility is significantly undermined by inefficient operational processes and a dysfunctional scheduling approach

Every morning I call precisely at 8am, and without fail, all appointments are already gone. It's mind-boggling how quickly they manage to fill their entire schedule in mere seconds! I won't give a..