Longton Hall Surgery

The staff at the front desk are incredibly welcoming, and the physicians are top-notch. You truly feel valued and heard during your visit. The ability to have an in-person consultation with a doctor..

Compassionate medical staff across all departments - from physicians to nursing team to front desk personnel - providing excellent, attentive care and service.

When they promise to contact you in the morning, expect a call around mid-afternoon. I discussed my ongoing joint problems with a physician, who, despite my being on codeine for a quarter of a year,..

Excellent medical procedure. The appointment scheduling process is streamlined and user-friendly. The entire team, including physicians, medical professionals, nursing staff, and front desk..

Consistently provided excellent service, attentive to my requirements and preferences

They truly make an exceptional effort to accommodate my needs and preferences.

On March 16th, 2023, I received an urgent after-hours GP appointment scheduled for 7:45 PM from the receptionist at Trentham Mews medical centre. To my utter dismay, upon arriving at the specified..

I just handed over my paperwork to the front desk staff at the medical center, and she was absolutely delightful. Her demeanor was warm and supportive. My initial experience has been outstanding.

Reception personnel displayed an appalling lack of empathy, consistently interrupting and disregarding my attempts to communicate. While experiencing severe respiratory distress, I was repeatedly..

Terrible interaction with an incredibly discourteous front desk staff member who displayed an extremely unprofessional attitude, complaining about being tired of handling customers throughout her..

20 Jan 2023, one word sums it up: INADEQUATE. Let me be clear: if you're battling mental health challenges, their approach is to essentially point you towards self-harm. MEDICAL NEGLIGENCE perfectly..

The staff at this facility created a positive atmosphere, and I anticipate that both patients and visitors will appreciate their friendly and welcoming demeanor.

I reached out this morning to schedule a consultation with a physician. The front desk staff was courteous and accommodating. The doctor called me back immediately, and they were wonderfully..

Incredibly prompt and professional service. Wonderful staff. The receptionist was exceptional and went above and beyond to assist me.

I've been receiving care at this medical practice for an extended period, and my experiences have been predominantly positive, with only occasional minor issues. Scheduling is never a problem, as I..

After my relative passed away they left him lying in the mortuary as they could not be bothered to tick a box. It ended up 9 days numerous emails and calls from myself and the stoke coroners office..

I've been receiving care at this medical practice since 2015, and I can confidently say they are an exceptional, welcoming, and professional team. They consistently demonstrate outstanding support..

I reached out to the medical practice to extend a medical certificate that had expired, requesting it to be backdated to the end of the previous document. Upon picking it up, I discovered the..

The medical practice's online information is misleading. I attempted to contact them during their advertised operating hours, only to discover they were unexpectedly shut down with no explanation or..

The reception team is hands down the most terrible I've encountered. While the medical professionals are exceptional, the front desk staff are abrupt, cold, and consistently discourteous. They..