Three Villages Medical Practice

Getting through on their phone line is a constant struggle, with wait times consistently exceeding 25 minutes throughout the day. Website messaging appears equally ineffective, with messages..

First review: After two grueling days of attempting to schedule an appointment starting precisely at 8am, I finally get through only to be treated like an inconvenience. The staff dismissively..

I'm truly grateful for this medical practice. The service is top-notch, from the administrative team to the healthcare professionals. Having experienced other clinics in the region, I can..

I became a patient at this practice towards the end of last year, and they've been incredibly supportive during my recent health challenges. The reception staff are absolutely delightful and..

I've been struggling for 48 hours to schedule an appointment, and my son has already experienced significant delays. He was initially forced to wait several weeks for a slot, only to have it..

Flu Jab December 2020. Clear signage and abundant parking made arrival smooth. I arrived early for my 9:27 am slot. Upon entering, I was warmly welcomed, given informative pamphlets, and guided to..

Terrible digital customer support. More than a week has passed, and I'm still without a scheduled appointment since my original inquiry.

The surgery seems comparable to other GP practices, but their appointment system lacks careful planning. Allocating just half an hour for patients to either phone in or complete a form that takes..

Complete farce of a medical procedure. What's the issue with utilizing a phone to schedule a consultation? If you're hoping to secure a doctor's appointment, you can forget it. I'm utterly baffled..

The new system is incredibly frustrating. Unless you log onto the website precisely at 8am and rapidly complete the form, it continuously claims all triage slots are full for the day, even if you're..

I stopped by the pharmacy around 4:30 on Friday seeking medical guidance, and they recommended consulting a physician. Since I was nearby, I decided to visit the clinic. Upon arrival, the waiting..

I am thoroughly amazed by the exceptional efficiency and professionalism demonstrated by this medical practice. After submitting a medication-related inquiry at 5pm following my workday, I didn't..

Getting an appointment at this medical practice has become incredibly challenging. I previously switched from my former doctor due to similar scheduling issues and initially found Three Villages..

Filled in on line appointment form at 8am received phone within 15monutes and face to face appointment for 9.30am. Problem diagnosed and prescription issued.Great service

I attempted to schedule a medical consultation. The administrative personnel dismissed my concerns, claiming it was merely a referral. Despite being 10 months post-cancer removal and investigating a..

The appointment system has become an absolute nightmare since its recent overhaul. To secure a same-day slot, patients must call precisely at 8:00am, which is incredibly frustrating. I've personally..

AVOID THIS MEDICAL PRACTICE AT ALL COSTS!!!! WHENEVER I TAKE MY TWO SMALL CHILDREN, WE ARE FORCED TO WAIT NEARLY AN HOUR BEFORE BEING SEEN. THE RECEPTIONISTS ARE COMPLETELY USELESS, CONSTANTLY..

I've been a patient at this practice for just over three years and was initially satisfied with their service. However, securing an appointment has become nearly impossible. Despite attempting to..

I attempted to schedule an appointment online today after encountering repeated difficulties with their "Triage Safety reached" system, just like yesterday. A representative named Julie addressed me..

Completed an online medical consultation regarding an ankle infection, but was redirected multiple times. Initially advised to visit a pharmacy, then instructed to call 111, which ultimately..