Priory Medical Group

The front desk staff was absolutely terrible, completely unhelpful and only interested in brushing me aside. I provided my callback availability, which they completely disregarded. When they did..

When we relocated to Acomb, I harbored initial doubts about registering with this medical practice. However, those concerns quickly dissipated. The healthcare team here has been remarkably..

This is undoubtedly among the most poorly managed medical practices I've ever encountered, with their disregard for patient care and overwhelming incompetence simply defying description.

If you don't communicate in the exact manner they expect, you'll be labeled as abusive and aggressive. They fabricate stories and protect each other. Their comprehension of Neurodiversity and legal..

The service is completely unacceptable. As a long-standing patient of this group, I find their online form submission utterly futile when the only response is a message stating... We'll contact you..

I've struggled with elevated blood pressure throughout my entire adulthood, and no prior medical practice had successfully identified the underlying issue. The professionals at Priory MG carefully..

Utterly frustrating and increasingly problematic!!! Following a standard medical check-up, I discovered I have elevated blood pressure. As instructed, I diligently recorded a week's worth of BP..

I'm puzzled by the numerous negative reviews for this establishment. My personal experience has consistently been characterized by prompt and supportive service from this practice. The reception..

Customer service here continues to deteriorate rapidly! The way they handle inquiries is absolutely disgraceful and beyond frustrating.

This is a fantastic medical service... if you're in perfect health and don't actually need it. For those requiring care, it's a different scenario. Booking an appointment is nearly absurd. The..

Extremely subpar service quality. Acomb boasts multiple alternative NHS providers that are superior, so I recommend selecting a different option.

Switched healthcare providers due to the receptionist staff's incredibly unprofessional demeanor. They consistently evade responsibility without consequence. Priory Medical Group demonstrates a..

Unhelpful staff at reception make for a frustrating experience. If you're dealing with a significant health concern, be prepared for extremely long wait times of around 30 days before getting any..

Absolute rock bottom rating if the platform allowed it. I'm completely cutting off all communication and want nothing to do with this business.

Communication with this service has been consistently frustrating since my arrival. Attempting to schedule appointments has been a futile exercise, with phone calls rarely being answered. Today,..

Steer clear of this medical practice! I went through the online appointment booking process, only to receive a message stating they'd respond within 14 days. Four weeks have passed, and I still..

Repeatedly attempted to schedule an appointment throughout various hours, but failed to connect or make any progress in booking

Absolutely shocking service from the reception staff. They display complete incompetence and a total lack of compassion. Their unprofessional attitude and inability to provide clear, helpful..

Accompanied a companion to their medical visit at this facility. The place seemed disorganized and appeared somewhat rundown. However, the personnel were genuinely friendly and welcoming.

Priory Medical Centre has to be one of the worst GP practices in the UK. You can’t get an appointment to see a doctor, even though if you walk into any surgery there are no patients waiting. I..