SM

Sarah M. 4 years ago • From Google

Rating

Great

Great medical practice with caring and efficient staff

I've been receiving care at this medical practice for more than a decade. Their services have significantly enhanced over the past few years, and the staff consistently demonstrate a helpful attitude. Initially, I was uncertain about their new 'covid safe' procedures, but I quickly secured an appointment for a routine test a couple of weeks back. When I needed medical consultation last week, I called at 8am, was connected within 10 minutes, and received a doctor's callback by 10:30. The physician was incredibly supportive and hopefully resolved my medical concern. My sole reservation pertains to their morning telephone system. Although my recent issue wasn't critical, I still had to vie for attention alongside patients with potentially more pressing medical needs. It seems logical that patients with non-urgent matters should have the option to contact the practice later in the day.

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