I

Ian 6 months ago

Rating

Excellent

  • Appointment

    Excellent
  • Reception

    Excellent
  • Cleanliness

    Excellent
  • Care

    Excellent
  • Respect

    Excellent
  • Seen On Time

    Great

Great Practice

Even when busy the staff on both Reception and the Dispensary are really helpful and welcoming. My appointment was a little late, but I know how under pressure they can be, and another 10 minutes wasn't an issue for me. The GP and practice nurses are really helpful. I didn't feel like I was being rushed, they took time to listen and then help investigate the issue, recommend self-care options and referrals. A stark difference to the old practice where the Reception and Nursing staff were great but the GPs were miserable. Keep up the great work all at the Grimston Medical Centre. The number of chocolates I saw people dropping off is a testament to your hard work.

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