RS

Rhiannon S. 5 months ago

Rating

Excellent

  • Appointment

    Excellent
  • Reception

    Excellent
  • Cleanliness

    Excellent
  • Care

    Excellent
  • Respect

    Excellent
  • Seen On Time

    Excellent

Great practice and really accessible

I’ve been a patient here probably for about 2 or more years now. You can tell the Brooke Surgery really pride themselves on being ahead with the times, and making things as accessible and efficient as possible. The ChatDoc system they have moved to is great and so easy to use. I’ve needed them twice so far and both times I got a response (and resolution!) within 24 hours and neither of my queries was urgent so I was happy to wait longer. Very happy with the service here. Clinicians are all extremely knowledgeable and nothing is an inconvenience for them to settle your mind.

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