Victoria Mill Medical Practice

The absolute bottom of the barrel in healthcare services. Attempting to book an appointment by calling at 8am is a nightmare, and even when they claim to schedule a consultation, they fail to follow..

Completely unacceptable service. Attempting to schedule online yields zero results - no phone contact, no booking, they don't even request visual documentation of the problem (involving a young..

I recently changed to this medical practice. The nursing staff is pleasant, the front desk is adequate, and one of the doctors I consulted with is acceptable. However, two of the physicians are..

The medical staff here are significantly below par. I attempted to discuss my health concerns over the phone when an in-person consultation was clearly necessary. The doctors conducted minimal..

I've been a patient at this medical office for more than seven years, and the quality of care has significantly declined. There's a notable absence of proper follow-up, and the physicians..

These medical professionals are absolutely terrible. As a patient facing serious health challenges, I'm unable to secure a medical consultation. I registered with this practice back in June, and..

Exceptional general practice providing outstanding support to a friend in a delicate situation, effectively linking him to essential care resources. The entire team, from front desk personnel to..

Utterly exasperating encounter, with every phone call bringing a new justification. Impossible to secure same-day consultations, then told to book ahead, only to be informed that advance slots are..

The general practitioner only conducts phone "consultations" (if you can call them that). Scheduling an appointment is impossible. Half the time, the front desk staff is discourteous and unhelpful...

My husband and I have been long-standing patients at this practice. The front desk team consistently demonstrates exceptional customer service and friendliness. Dr. Ronke is truly extraordinary - I..

On Monday, May 15th, 2023, I arrived at this medical practice early in the morning, before 8 AM, for my initial consultation. The receptionist, Suzanne, was incredibly helpful and skillfully..

I've been a patient at this medical practice for several months now, and while most aspects have been satisfactory, the reception team's phone manner is extremely off-putting. They rush through..

Absolutely appalling service - if there were a rating lower than zero, I'd choose it. The wait time for even a simple phone discussion has ballooned to an unbelievable two weeks!

My wife and I have been patients at this medical practice for approximately three years, and our experiences have consistently been excellent. We receive routine blood tests for chronic conditions..

I've been a patient at this medical practice for just over two years, having previously been with Brooks Bar Medical Practice for 22 years, where the service was consistently poor. I'm thoroughly..

Sheila, I want to express my gratitude for your assistance, compassion, and unbiased approach during my time as a patient at Victoria Mill. Your support meant a great deal to me. Warm regards,..

GP consultations consistently run behind schedule by 15 to 25 minutes, making it challenging to coordinate daily activities around medical appointments.

Exceptional team members who are incredibly welcoming, compassionate, and consistently ready to assist! Scheduling appointments is a breeze, and their recently renovated spaces are immaculately..

Called multiple times, initially told I was first in the queue, but the call abruptly disconnected. Redialing placed me at second in line. When I finally reached the front of the queue, the call..

During my initial visit to the clinic, I was taken aback by the receptionist's unwelcoming demeanor. As I approached the front desk to check in, she abruptly emerged with a dismissive attitude,..