Riverside Surgery

Swift scheduling for my visit. Exceptional customer service and attentive post-appointment communication. Greatly appreciated.

The reception staff consistently demonstrate exceptional customer service, displaying politeness and genuine commitment to patient care. Today's consulting physician was direct and efficient while..

Waste of time - When an NHS specialist recommends a particular treatment, you'd better pray you can pay for private care, because you'll get zero help here. They flat-out denied me an appointment..

The website claims they're accepting new patients, but that's far from the truth. The front desk staff were unhelpful and dismissive, informing me that the nurse wouldn't be available until..

I attempted to contact the clinic by phone on two separate occasions and was greeted by an incredibly discourteous receptionist who displayed a clear lack of enthusiasm and appeared completely..

Credit must be acknowledged. Having been a patient at this practice for nearly two and a half decades, I have consistently experienced top-notch medical treatment and compassionate assistance..

I wholeheartedly echo Paul's sentiments from the earlier review. My experience with this medical practice has been nothing short of outstanding. The entire staff, from the front desk personnel to..

Exceptional medical practice that I've relied on throughout my entire life. Absolutely zero issues to report. The staff are courteous, welcoming, and highly professional in their approach.

Dr Davies demonstrated exceptional attention to detail, carefully listening to my concerns and quickly reordering medications that have significantly improved my health. After four years of..

Outstanding service. Swift and thorough, completed a comprehensive medical examination, including MOT and blood tests, all within seven days - secured an immediate appointment and tests shortly..

I'm utterly appalled by this medical practice. My father needed to schedule a follow-up appointment after the hospital's recommendation. He informed the doctors about his difficulty booking online..

I've received exceptional medical attention. The professionals at Riverside have been incredibly comprehensive during my health evaluation, particularly considering my advancing age. They've been..

Despite encountering competent physicians, I'm consistently frustrated by the inexplicable delays at every single appointment. No matter the scheduled time, I invariably find myself waiting for..

I've just returned from my medical procedure and was directed to utilize their new E-Sign appointment scheduling system, which is now the sole method for booking consultations. After carefully..

Terrible customer service and complete lack of clarity regarding medical procedures

Welcoming and well-lit waiting room at the medical practice. The primary physician comes across as personable and easy to talk to. Apart from one temporary substitute doctor, my interactions here..

The personnel here are incredibly welcoming and consistently eager to assist. The medical facility is impeccably maintained and operates at a high standard.

During my visit to the general practitioner's office today, they refused to process my registration despite me presenting my identification and providing the same documents they had previously..

I am thoroughly impressed with riverside surgery. The level of service provided is absolutely top-notch across the board. From the initial consultation to the final follow-up, every interaction was..

I consistently encounter top-notch care at this medical facility. The doctors, nursing staff, and front desk personnel are unfailingly polite and supportive. I feel truly fortunate to receive..