Kingsway Surgery (South Woodham)

Absolutely unacceptable service!!! I understand you might be overwhelmed and frustrated with bureaucratic constraints, but that's no excuse to mistreat patients. Being discourteous and dismissive is..

Navigating this medical process has been utterly overwhelming. Every effort to coordinate appointments encounters barriers, which leaves me feeling dejected and demoralized by the staff's apparent..

My mother-in-law requires a blood test, and the medical practice has referred her to Basildon hospital with no consideration for her transportation challenges. It seems she is simply expected to..

Website malfunctioning, fully booked appointments, overwhelming wait times and overcrowding. They completely overlooked sending a reminder for my critical cancer screening and refused to renew my..

Absolutely worthless!!! I've been waiting for my prescription since June 20th! I'm now 5 days without my crucial medication, which poses a serious health risk, and the receptionist claimed she's..

Absolutely worthless! I've never experienced such disappointment. The front desk staff are completely clueless - I had scheduled an ear syringing appointment, but when I called to confirm, they..

My partner was informed today to bring a urine sample for the doctor to test and was told he could not obtain a container from the surgery as they no longer provide these to patients. He was advised..

Successful medical procedure. Parent of two small kids. Can secure urgent appointments without hassle. Phone queue takes time, but that's typical across healthcare providers. Personnel consistently..

Visited this medical facility as new patients, and my partner received prompt attention. The staff were incredibly supportive and provided clear information throughout our appointment. We were both..

Impressive facility, friendly personnel who are approachable if you manage to secure a same-day consultation. Attempting to call at 8am results in perpetual busy signals, and trying again at 1pm..

Yes, it's passable. The patient-to-physician ratio seems imbalanced. With merely two front desk staff, handling the chaotic morning surge of appointment booking calls appears challenging for both..

Attempted to schedule a medical consultation early in the morning by phone, and was initially informed I was first in line. Despite waiting for nearly half an hour, my position in the queue remained..

I'm deeply disappointed with your service. As an immunocompromised patient experiencing respiratory distress, persistent cough, and chest congestion, I'm shocked that you're unwilling to examine me..

Incredibly straightforward digital reservation process. Delightful and welcoming reception team. Dr Haverson demonstrates exceptional medical expertise.

A welcoming medical practice with delightful and caring personnel

Spent nearly half an hour on hold, got disconnected mid-call, and was eventually transferred to a physician after a frustrating wait.

Scheduled appointments seem pointless when you end up wasting more than sixty minutes just sitting around waiting.

While there's been widespread criticism of Kingsway lately, and some complaints seem valid, my personal experience was quite different. On a typically hectic Monday morning, I struggled for 20..

During a recent evening call, I was informed I was third in line. After waiting for what felt like an eternity—35 minutes to be precise—I finally got through. Considering there was just a single..

Signal constantly blocked, line perpetually unavailable.