Village Surgery

This establishment genuinely provokes my anxiety. For more than twelve months, they've been ineffective in addressing my health concerns, and the front desk staff treat patients as mere..

Despite varying perspectives among local residents and apparent strain on the medical practice's resources, I have personally found all my interactions with the surgery to be prompt and cordial.

My advice? Find a new healthcare provider. And if you're stuck with them, absolutely demand imaging tests or a specialist consultation without delay.

After relocating to Southwater 12 months back, I'm thoroughly impressed with everything about this location. The reception staff have been consistently fantastic, and I'd especially like to highlight..

Terrible customer experience. Communication is nearly impossible, and when you do connect, you're informed no appointments are available for weeks. Even if you manage a phone consultation, they call..

This medical practice is absolutely terrible, with impossible scheduling and a complete lack of patient care. Getting an appointment seems like an insurmountable challenge, and when you do manage to..

Exceptional medical professionals and welcoming front desk personnel.

I've been contemplating writing this review for years, finally feeling compelled to share my experience with deep appreciation for the opportunity. This account reflects my grandmother's healthcare..

Since relocating to Southwater, I've found this medical practice to be exceptional, particularly during challenging circumstances. While there can occasionally be a wait when calling, the reception..

Friendly front desk staff Minimal waiting time

Everything appears satisfactory, welcoming, efficient, typically get attended to... all positive!

Getting a standard consultation has become incredibly challenging unless you call first thing in the morning. Due to my work schedule, I'm unable to make those early calls, which effectively blocks..

Every rating higher than a single star seems suspicious. Actually connecting with a physician could potentially yield top-notch treatment, but achieving that is incredibly challenging. Being second..

I can only speak for myself, but I've consistently found the medical practice to be efficient and dependable. Scheduling calls, booking appointments, and attending consultations have always been..

Securing a medical consultation feels like a game of chance, with odds comparable to a lottery draw. Even a simple callback from a physician can stretch to a fortnight. I concur with previous..

My spouse experienced an unsuccessful antibiotic treatment and was instructed to visit the nurse for a follow-up. Instead of a proper consultation, we only received a brief text message indicating a..

Exceptional customer support and incredibly accommodating staff

The medical practice here is exceptional, with immediate phone accessibility and a compassionate approach. During my recent visit, the nurse was incredibly supportive and soothing, making what could..

The surgical practice is absolutely dreadful, with staff displaying a consistently dismissive and irritated attitude towards patients. They completely disregard basic customer service and human..

my partner struggled for 2 hours attempting to schedule a doctor's appointment about a procedure from three weeks ago, which the hospital advised him to follow up with his GP. he specifically wanted..