Mount Chambers Medical Practice

Consistently receive warm, helpful assistance and can count on getting scheduled promptly whenever I call to book an appointment.

I've recently signed up with this medical practice, and the experience has been thoroughly disappointing. The receptionist on the phone was extremely discourteous and unhelpful. During my visit to..

Utterly repulsive, I wouldn't even award a single star. The same receptionist that others have previously criticized is damaging Mount Chambers' reputation! Her behavior is extremely unprofessional!..

Getting an appointment here is challenging, especially for those with limited mobility. You typically have to physically visit the surgery to request a slot. The office seems staffed with five..

Commendable Personnel, Yet Overwhelmed by Challenges As reported by the Daily Telegraph. Take south London's scenario: specialized "walk-in centers" cater to asylum seekers and undocumented..

From the moment they opened, I battled to secure an appointment, only to find all slots vanished after endless phone attempts (I even resorted to auto-dialing and called 450 times). Upon arriving in..

It's a hectic medical practice where securing an appointment is challenging, and consultations feel hurried. Despite this, I've received quality medical guidance, so I can't fault the core service...

Absolute lack of coordination and accountability, with no one stepping up to address my wife's prolonged suffering from persistent pain spanning two months. We've invested significantly in medical..

The personnel here are incredibly discourteous. The front desk staff display an overwhelming sense of superiority and behave as if they can address patients however they choose. They demonstrate..

I consistently receive prompt and effective assistance. While it sometimes requires multiple attempts to connect by phone, I've invariably managed to secure the required appointment. The nursing..

I am writing to formally express my serious concerns about my recent interaction at Mount Chambers Surgery. Yesterday morning, I attempted to book an appointment by phone, which involved being on..

Waiting in line for an appointment is typical, given the high patient volume, so I didn't mind the queue. As anticipated, the doctor called me earlier than expected. The consultation was..

Absolute mockery of healthcare, this place rushes patients out with prescriptions without genuine concern for their well-being. I was repeatedly told I had an infection, but a year later, I..

The employees consistently demonstrate a commitment to assisting customers, and this approach reflects a commendable standard of service.

I was truly impressed by my wife's visit to this medical facility. The healthcare professionals, including both the nurse and physician, were exceptionally courteous and demonstrated remarkable..

I recently switched to this medical practice, and my experience has been frustrating. Upon arrival for my procedure, I was informed that I couldn't schedule my 6-week postpartum check-up in advance..

Wish I could rate this even lower than one star - that's how bad it was! The front desk personnel were incredibly unprofessional, acting like they were too important to provide basic customer service.

The employees were incredibly supportive and accommodating during my visit.

I attempted to change my surgical dressing and discovered some residual material remained in the wound. When I sought assistance from my medical providers, I was dismissively turned away and..

The phone and booking system from a patient perspective is completely non-functional and utterly ineffective. You're forced to call at 8am, repeatedly dialing 20-30+ times just to enter the phone..