West View Surgery

Staff at the front desk consistently ignore incoming calls, making communication frustratingly difficult.

I have conflicting thoughts about this medical facility. The medical professionals I encountered were truly exceptional. They always paid attention, took my concerns seriously, and treated me with..

They completely ignore my concerns. I've explained my suffering with migraines, yet they're prescribing unnecessary medication. Today, they reinstated a drug that was causing me to cough up blood,..

Exceptional service today - the front desk staff promptly picked up the phone and efficiently scheduled me for a same-day appointment, which was a pleasant surprise given my initial expectation of..

Phenomenal medical practice. Truly cannot find any criticism. Whenever I require their services, I can easily connect, communicate with staff, and receive a callback from a physician without any..

Let me be diplomatic: the medical staff are acceptable, but the administrative team - specifically the reception, practice manager, and assistant manager - are absolutely dreadful. Their demeanor..

I was surprised by the negative feedback, given our consistently smooth experiences. During the pandemic, I battled a urinary tract infection, and the treatment felt like a precise medical..

Excellent medical practice. The front desk personnel are incredibly welcoming and supportive. Phone communication is consistently smooth and straightforward. Scheduling appointments is quick and..

I've been a patient at this medical practice for 4-6 years, and I'm honestly baffled as to why I continue to go there! The reception staff are utterly useless, consistently messing up my records by..

What was once an excellent medical practice has now deteriorated into a frustrating experience. They've implemented a policy that prevents scheduling appointments via telephone, even when patients..

Not much to say. Definitely not a spot I'd choose to visit or recommend.

I wholeheartedly endorse West View Surgery. Dr Jeffries has provided me with outstanding medical attention. She has been wonderfully compassionate, engaging, caring, and instrumental in addressing..

The employees were incredibly supportive and went out of their way to assist me.

Extremely disappointing service, unable to complete my scheduled PSA blood test and then appearing to deliberately obstruct my attempts to reschedule, treating my request as a bothersome..

Exceptional staff. Given the immense strain on the National Health Service and primary care centers being stretched thin, West View Surgery's team consistently demonstrates outstanding qualities...

Utterly disappointing service. My wife underwent blood drawing for diagnostic testing. After a fortnight, rather than receiving test results, she was informed insufficient blood had been..

Quick to reply and extremely supportive.

Throughout the past 12 months, I've consistently found this medical practice to be highly accessible whenever I've required their care. I strongly suggest completing their digital triage..

As someone struggling with mental health challenges, I found Dr. Zehra completely inadequate and dismissive. She seemed utterly clueless about handling mental health concerns, essentially telling me..

Personnel are competent and the operation runs smoothly.