Sutherland Lodge Surgery

Trish demonstrated exceptional warmth, attentiveness, and helped me feel entirely comfortable during my entire appointment.

After relocating to the neighborhood, I registered with this medical practice. The experience has been truly exceptional - the staff are incredibly responsive and supportive, and I've consistently..

It is abundantly clear that the once-stellar Sutherland Lodge experienced a significant decline after the departure of three senior partners and other staff a couple of years ago, and has been..

The reception staff accommodated my mobility challenges due to neuropathy by scheduling a ground-floor consultation. Trish, the healthcare professional, measured my blood pressure multiple times,..

Swift and competent service - much appreciated

Steer clear of this medical practice. They are absolutely terrible to interact with. Their staff shows zero concern for patients and display a shocking lack of professionalism. The reception team..

Notwithstanding the negative feedback, this medical facility is performing effectively during the ongoing healthcare challenges. The personnel are cordial, courteous, and supportive. The physicians..

Trish demonstrates extensive nursing expertise and maintains a highly professional demeanor in her work.

The front desk area is immaculate and the reception team consistently appears professional and accommodating. My blood draw experience was completely comfortable, with the nurse being exceptionally..

Always comes through for me without fail.

Extremely useful and supportive

Absolutely appalling medical service!!! My young child has been suffering from chest discomfort and breathing difficulties, which led us to the hospital. Despite multiple tests and an ECG, results..

During a rushed telehealth consultation, the physician began the conversation with obvious confusion, stating "I'm not sure why I'm calling you today." After a disorganized discussion, she concluded..

Every staff member, with the exception of the tall male receptionist, displayed a deeply discourteous and disrespectful attitude towards me. As someone who speaks imperfect English and is from..

An absolute nightmare of a medical procedure that should be completely steered clear of. The entire facility appears overwhelmed and disorganized, consistently failing to process hospital..

Oct'24. Spent a total of 90 minutes on hold this week. Now anticipating a physician's call during work hours (8am-1pm), scheduled in 4 days. Feeling completely neglected. Jan '20. Today's ordeal:..

Absolutely the most terrible surgical procedure I've ever experienced! I cannot imagine any other surgical intervention being as horrific as this one was!

I've been consulting with Trish for quite some time, and she consistently impresses me with her expertise. She's always readily available to offer guidance and support. I truly appreciate her..

Spent an hour and a half on hold, only to have them disconnect the moment I answered. Absolutely unacceptable service!

After numerous struggles to secure a consultation, I successfully booked an in-person appointment, only to be met with frustration upon arrival. Following a 30-minute wait, I was abruptly informed..