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Coral H. one year ago • From Google

Rating

Great

Great Service Hindered by Access and Appointment Issues

I have generally had a positive experience, but two significant issues prevent me from giving a full five-star rating. Firstly, I’ve encountered several instances where I've requested to see a general practitioner only to be assigned to a nurse who seems unhelpful and insists that I need an actual GP appointment. Additionally, there was one occasion when my husband visited for throat concerns but the nurse refused to examine his throat; this situation nearly resulted in him needing hospitalization. Secondly, there's the matter of accessibility for individuals with disabilities. While there is designated parking available, our wheelchair struggles to fit through the door without assistance—this raises concerns about what would happen if someone using a wheelchair arrived alone; they would find it impossible to enter the clinic on their own.

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