Blackwater Medical Centre

The staff here seem to be competing in a contest to see who can be the most unpleasant, dismissive, and threatening member of this incompetent team. The system is fundamentally flawed, with..

The front desk staff member—a woman approximately 40 years old with short blonde hair and blue eyes—absolutely deserves termination due to her shockingly disrespectful communication style. Her..

My elderly parents were traveling with my oldest child, who was feeling unwell and wasn't local or registered with a local medical practice. They called the clinic's staff, who were incredibly..

Trying to schedule a medical consultation is incredibly frustrating. The system constantly claims the queue is at capacity. Plus, as someone with a job, I can't spend endless hours waiting on hold..

I encountered an issue and sought help, so I called and described my circumstances to the front desk staff, who promptly arranged for a physician to contact me. The matter was resolved swiftly and..

Attempted to schedule an appointment and found myself in a lengthy queue, ranked 19th. I requested a callback, but after waiting an hour with no response, I tried calling again only to discover I..

The phone connection is perpetually stuck, and after finally navigating through to the switchboard, you're confronted by an unhelpful and discourteous receptionist who dismisses you, suggesting you..

Absolutely terrible general practitioner, I've been attempting to schedule a consultation for my 6-month-old infant for more than a week now. I rang at 7:58 AM, and the phone line was closed. When I..

Absolute worst mobile carrier I've ever encountered in my entire life

Completely ineffective. Their approach seems to be relying on time to resolve the issue and provide relief.

During my recent interactions, I've encountered a delightful receptionist who consistently demonstrates exceptional customer service through their helpfulness and calm demeanor. Their professional..

You'd have better luck consulting a shaman, as you'll likely be six feet under before breaking through their perpetually congested phone lines!!!! I've hammered the redial button a staggering 9000..

The encounter with the receptionist today was utterly appalling. Their behavior was so unprofessional and condescending that even my dog would display more courtesy. I am seriously considering..

The employees at this establishment are discourteous, insufferable, and detached, and it's astonishing they still have jobs. When someone is feeling unwell, they require kindness, sympathy, and..

If I could rate this practice at the absolute bottom, I absolutely would. Recently relocated to the area, I've been struggling to secure an appointment for my medication refill for weeks. My partner..

The overall experience at this medical practice is thoroughly disappointing. The entire establishment operates with an unacceptable attitude that borders on contempt. Personnel across all..

I recently underwent a minor surgical procedure performed by Dr Geranmayeh and Mrs Rachel Downes, and I must say the service was exceptional. They thoroughly explained the process, noting that the..

The service is utterly appalling. Anyone with a full-time job or a school-going child is effectively blocked from getting an appointment. We only attempt to book when absolutely necessary, yet even..

I am utterly dismayed and profoundly worried about this healthcare provider. Following the tragic loss of his partner, my father is in a fragile emotional state and has been completely unable to..

I tried calling shortly before 8 to avoid the long wait, but incredibly, the phone lines were already shut down! They finally activated the phones just past 8, and I was left on hold for a full 10..